ANA I. JAQUEZ
Givaudant Fragrances Corporation
Paterson,NJ
1
Language
1
Certification
11
years of professional experience
Behavioral assistance professional focused on implementing support plans, monitoring progress, and helping children build communication, social, and daily living skills. Works closely with school staff, families, and care teams to maintain safe, inclusive environments and respond to behavioral concerns with calm, consistent support.
Work History
Customer Service Representative
11 Years 1 Month- Provide general customer support for account questions and service needs.
- Support customer accounts to maintain satisfaction and retention.
- Communicate with customers and internal departments to help resolve questions and issues.
- Coordinate customer orders to support timely processing and delivery.
- Address complaints while working with teams to resolve product and service issues.
Behavioral Assistance
2 Years 1 Month- Provide individualized support to children with behavioral, emotional, and developmental needs.
- Supported implementation of behavior intervention plans, enhancing individualized care for children.
- Applied positive reinforcement and supportive redirection to promote appropriate behavior and foster a positive learning environment.
- Monitored and reported behavioral progress, enabling timely adjustments to support strategies.
- Collaborate with teachers, therapists, families, and other professionals to support individual goals.
- Assisted children in developing essential skills through guided activities, improving communication, social interaction, and daily living abilities.
- Supported clients with daily behavioral needs at mental health center
- Promote a safe, structured, inclusive environment that supports independence and emotional well-being.
Behavioral Assistance
1 Year 2 Months- Monitored individual and group behavior, implemented redirection strategies to maintain a safe, productive environment.
- Provided guidance to students during activities during after-school programming with behavioral and emotional support, enhancing engagement through positive reinforcement.
- Led structured activities that strengthened communication, cooperation, and self-regulation skills among students.
- Collaborated with program coordinators and school staff to advance students' social-emotional development goals.
- Documented behavioral observations and progress, then shared updates with program supervisors for consistent student monitoring.
Education
Some College (No Degree) - Business Administration with Marketting
Skills
Positive Behavior Support
Behavior Intervention Plan Implementation
Positive Reinforcement & Constructive Redirection
Crisis Prevention & De-escalation
Child Supervision & Safety
Behavioral Observation & Progress Monitoring
Individualized Child Support
Certification
CPR/First Aid, Crisis Prevention Intervention (CPI), Mandated Reporter Training.)
Languages
Spanish
Native/ Bilingual
Timeline
Behavioral Assistance
D'Amor Mental Hath Center
01.2024 - 02.2026Read More
Behavioral Assistance
Kiddie Academy Child care
11.2020 - 01.2022Read More
Customer Service Representative
Givaudant Fragrances Corporation
10.2015 - CurrentRead More
Passaic County Community College
Some College (No Degree) from Business Administration with Marketting
Read More