Results-driven leader with extensive experience in Operations Management at CUNY City College of New York. Expertise in optimizing resource allocation and implementing initiatives that improve student outcomes. Proven ability to foster strong relationships and mentor students, promoting a culture of continuous improvement.
Overview
17
17
years of professional experience
Work History
Director of Student Advocacy & Support Services
CUNY The City College of New York
New York, NY
07.2015 - Current
Achieved improved student outcomes by leading academic program initiatives.
Increased departmental efficiency through effective policy implementation and streamlined operations.
Enhanced staff performance by mentoring and fostering collaboration among team members.
Aligned curriculum with industry standards through faculty and administration collaboration.
Managed budgetary planning to ensure optimal resource allocation across departments.
Strengthened community partnerships supporting student success through engagement initiatives.
Associate Director of Student Life
CUNY The City College of New York
New York, NY
12.2008 - 06.2015
Enhanced academic programs through strategic planning initiatives and collaboration.
Streamlined operations by fostering cross-departmental partnerships for improved efficiency.
Ensured compliance with educational regulations through effective policy development.
Mentored junior staff, fostering professional growth and knowledge sharing within the team.
Cultivated a culture of continuous improvement by encouraging staff innovation.
Managed departmental operations, supporting senior leadership with strategic initiatives.
Education
Master of Arts - Spanish Language And Literature
The City College of New York
New York, NY
06-2012
Bachelor of Arts - Spanish Literature & Philosophy
The City College of New York
New York, NY
05-2009
Skills
Effective relationship management
Goal-oriented planning
Strong oral communication skills
Analytical decision-making
Operations management
Team management
Crisis management
Human resources management
Content development
Media relations
Problem-solving
Multitasking and organization
Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Director of Student Advocacy & Support Services
CUNY The City College of New York
07.2015 - Current
Associate Director of Student Life
CUNY The City College of New York
12.2008 - 06.2015
Master of Arts - Spanish Language And Literature
The City College of New York
Bachelor of Arts - Spanish Literature & Philosophy