Ana Lara
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Language
Work History
Shift Leader
Panda Express
01.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Manager
Cinemark
10.2022 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
No Degree - Business
Houston Community College
Houston, TX05.2025
High School Diploma -
Hightower High School
Missouri City, TX05.2023
Skills
- Positive Attitude
- Cash Handling
- Problem-Solving
- Flexible Schedule
- Sales and Upselling
- Team Management
- Opening and closing procedures
- Workplace Safety
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Panda Express
01.2024 - Current
Manager
Cinemark
10.2022 - 11.2023
No Degree - Business
Houston Community College
High School Diploma -
Hightower High School