Ana Lisset Leal

Implemented testing protocols to ensure product safety and effectiveness standards.

• Conducted routine inspections of raw materials and finished products for quality compliance.
• Conducted frequent quality line checks and ensured cleanliness of rooms to uphold hygiene standards and prevent contamination.
• Collaborated with production teams to address quality issues and enhance processes.
• Maintained accurate records of quality control tests results.
• Trained new staff on quality control procedures and safety standards.
• Conducted taste tests on product samples to verify taste standards.
• Examined samples of raw materials before use in production.

• Directed employees and supervised activities, ensuring alignment with productivity and efficiency goals.
• Managed and motivated employees.
• Delegated daily tasks to team members, enhancing overall group productivity.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
• Managed team and operations effectively in the absence of the manager to maintain workflow.
• Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
• Processed and secured daily cash deposits to maintain financial accuracy.
• Assisted in store opening by setting up office space, computers and cash registers.

• Operated cash register, collected payments, and provided accurate change.
• Counted cash register at beginning and end of shift to ensure accurate financial reporting.
• Collaborated with front-end staff to enhance customer experience and service.
• Bagged food properly and handed it to customer.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Wiped down counters and maintained cleanliness.

• Assessed materials, parts and products for conformance with quality control requirements and production specifications.
• Documented performance, quality, and defect rates in detailed reports to inform quality control processes.
• Inspected and repaired products to meet project expectations
• Verified that all equipment and areas were cleaned and prepared prior to starting new tasks.
• Reported production issues to supervisors and collaborated on identifying and resolving quality concerns.

• Fielded and expedited customer complaints for timely resolution.
• Take customer feedback and typed verbatim to what they had to say.
• Conducted outbound calls to gather survey responses on grocery stores and banks.