Ana Leonardi
Miami,FL
Summary
I am a person who loves entrepreneurship and sales. Since I was little, I learned to sell, and today, I have my own company. I would like to expand and work with more companies internationally. I am a person who likes responsibility and discipline, but at the same time, I like to be able to enjoy life, and one of those moments for me is sports and sharing with family and friends.
Overview
6
6
years of professional experience
Work History
CEO of a Cleaning Company
Owner
11.2019 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Sales Associate
Pandora Jewelry
10.2018 - 11.2019
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed approximately 15 incoming calls, and emails per day from customers.
Education
Bachelor of Science - Psychology
Florida International University
Miami, FL04.2024
Associate of Arts - Pre-Law
Miami Dade College
Miami, FL04.2022
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
Accomplishments
- Supervised team of 20 staff members.
Sailing
I started sailing when I was 12 years old in my country, Venezuela, and discovered a great passion for the sport. That way, I was able to compete all over the country, representing my state, and then I had the opportunity to compete internationally and present my country, winning multiple competitions.
Additional Information
I am a very responsible person and passionate about what I do.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
CEO of a Cleaning Company
Owner
11.2019 - Current
Sales Associate
Pandora Jewelry
10.2018 - 11.2019
Bachelor of Science - Psychology
Florida International University
Associate of Arts - Pre-Law
Miami Dade College