Dynamic bilingual professional with a proven track record in customer service and sales, demonstrated at Valley National Bank and other roles. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction. Skilled in maintaining high-quality standards and achieving sales goals. Adept at managing multiple tasks efficiently, ensuring optimal client experiences.
• Assisted stylists with preparing clients for services, including shampooing, conditioning, and blow-drying.
• Maintained a clean and organized salon environment by sweeping, disinfecting stations, and sterilizing tools.
• Scheduled appointments, managed client records, and handled customer inquiries.
• Provided excellent customer service by ensuring clients felt comfortable and attended to during their visit.
• Assisted in retail product sales by offering recommendations based on client needs and preferences.
Cosmetology License