Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ana  Liberato

Ana Liberato

Stanhope,NJ

Summary

Dynamic bilingual professional with a proven track record in customer service and sales, demonstrated at Valley National Bank and other roles. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction. Skilled in maintaining high-quality standards and achieving sales goals. Adept at managing multiple tasks efficiently, ensuring optimal client experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Salon Assistant

Nueva Imagen Salon
08.2023 - 10.2024

• Assisted stylists with preparing clients for services, including shampooing, conditioning, and blow-drying.

• Maintained a clean and organized salon environment by sweeping, disinfecting stations, and sterilizing tools.

• Scheduled appointments, managed client records, and handled customer inquiries.

• Provided excellent customer service by ensuring clients felt comfortable and attended to during their visit.

• Assisted in retail product sales by offering recommendations based on client needs and preferences.

Bank Teller

Valley National Bank
02.2018 - 09.2020
  • Recording transactions, which involves logging checks and preparing transaction reports
  • Counting and packaging currency
  • Auditing vault
  • Placing orders for currency
  • Reconciling cash drawers
  • Opening new accounts
  • Promoting the bank’s products and services, such as checking and savings accounts, loans, certificates of deposit (CDs) and credit cards
  • Keeping customers’ personal information confidential
  • Communicating with other bank team members
  • Maintaining customers relations: building and maintaining customer relations

Retail Salesperson

Boost Mobile Store
06.2016 - 12.2017
  • Achieve monthly sales goals
  • Answer customers questions about specific products/ services
  • Greeted all customers
  • Teach customers how to operate their devices/smartphones
  • Handle returns of merchandise
  • Stay current on technology
  • Submitting orders
  • Work as a team

Education

Cosmetology License - Cosmetology

Cutting Edge Academy
45 Sunset Strip Succasunna, NJ 07876
07.2024

High School Diploma - High School Student

Passaic High School
170 Paulison Ave, Passaic NJ 07055
06.2014

Skills

  • Bilingual: Spanish and English
  • Customer service
  • Sales
  • Team player/ work well under pressure
  • Attention detail
  • Problem solving

Certification

Cosmetology License

Timeline

Salon Assistant

Nueva Imagen Salon
08.2023 - 10.2024

Bank Teller

Valley National Bank
02.2018 - 09.2020

Retail Salesperson

Boost Mobile Store
06.2016 - 12.2017

Cosmetology License - Cosmetology

Cutting Edge Academy

High School Diploma - High School Student

Passaic High School
Ana Liberato