Karla Henriquez
Centerville,PA
Overview
3
3
years of professional experience
Work History
Salon Assistant
MAK by Judy
Lancaster, PA
09.2022 - Current
- Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
- Maintained the salon's cleanliness and created an organizational system to increase productivity.
- Performed administrative tasks such as managing books and cash register, ordering supplies, and coordinating employee schedules.
- Organized promotional events to attract new customers and increase sales.
- Assisted in providing services to clients when needed, such as shampooing and preparing products for stylists.
Cashier
Giant Food Stores
Centerville, PA
01.2022 - 08.2022
- Provided excellent customer service while answering customer inquiries regarding store policies and procedures.
- Trained new team members in POS system operation, stock procedures, and customer services.
- Ensured compliance with all safety regulations within the store environment.
- Helped customers find specific products, answered questions, and offered product advice.\
- Learned roles of other departments to provide coverage and keep the store operational.
Kitchen Staff Member
Grand Central Bagel Shop
Lancaster, PA
03.2021 - 08.2021
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Followed health and safety guidelines for food preparation and service.
- Greeted customers and took their orders in a friendly and efficient manner.
- Trained new employees on job duties and safe operation of kitchen equipment.
Education
High School Diploma -
Lancaster Catholic High School
Lancaster, PA06-2022
Skills
- Bilingual/ English and Spanish
- Administrative Support
- Time management
- Operating systems: proficient in macOS and Microsoft
- Customer service
- Teamwork and adaptability
Timeline
Salon Assistant
MAK by Judy
09.2022 - Current
Cashier
Giant Food Stores
01.2022 - 08.2022
Kitchen Staff Member
Grand Central Bagel Shop
03.2021 - 08.2021
High School Diploma -
Lancaster Catholic High School