Ana Lind
Anchorage,AK
Summary
Dedicated and compassionate Registered Behavior Technician (RBT) with 5 years of experience providing behavioral support and implementing individualized treatment plans to help clients develop essential skills and achieve their goals. I also have over 20 years of customer service experience, with strong communication, problem-solving, and interpersonal skills. I’m committed to providing quality care, building positive relationships, and maintaining a professional, patient-centered approach.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Registered Behavior Technician
Methodworks
Anchorage, AK
04.2025 - Current
- Conducted direct one-on-one therapy sessions to promote skill acquisition.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Implemented individualized treatment plans for clients with developmental disabilities.
- Implemented behavior intervention plans with consistency and care.
- Monitored client behavior, documenting progress to ensure adherence to protocols.
- Utilized data collection methods to track and report client progress, informing treatment adjustments.
- Collaborated with BCBAs on client goals and programming.
- Collaborated with interdisciplinary teams to enhance client support strategies.
- Provided verbal prompts and physical guidance to support client engagement.
- Facilitated engaging play activities to promote social skills and communication. through play activities while incorporating therapeutic techniques.
- Collected behavior data for supervisor review and treatment updates.
- Supported caregiver training with clear coaching and modeling.
- Maintained safe, structured session environments for Methodworks clients.
- Maintained safe, structured session environments for Methodworks clients.
Registered Behavior Technician
Roots Resources
Anchorage
11.2023 - 04.2025
- Developed and implemented individualized treatment plans for clients with developmental disabilities to address specific needs and improve client outcomes.
- Conducted one-on-one therapy sessions to facilitate skill acquisition and enhance clients' daily living abilities.
- Collaborated with interdisciplinary teams to design and refine client support strategies, ensuring cohesive and effective care.
RBT & Pre-School Teacher
Early Learning for Everyone
Anchorage, AK
12.2022 - 11.2023
- Collecting and analyzing data and monitoring progress and the efficacy of individualized treatment plans.
- Facilitated social development by guiding children to understand others and practice good manners in group activities.
- Developed relationships with parents, teachers, directors, and therapists to enhance student support.
- Created structured classroom environments to foster positive learning experiences. with clearly outlined rules and positive reinforcement techniques.
- Implemented approved strategies to reinforce positive behavior through consistent prompting during interactions.
- Ensured confidentiality and discretion while adhering to HIPAA requirements in all patient interactions.
- Collected and analyzed student data to evaluate progress and effectiveness of treatment plans. and monitoring progress and the efficacy of individualized treatment plans.
- Documented behavior data during therapy sessions to monitor and track individual student progress. during sessions and daily student routines.
- Encouraged children to understand others and show good manners.
- Collaborated with BCBAs, teachers, and families on care plans.
- Worked closely with BCBAs to develop and implement effective care plans., teachers, and families on care plans.
Office Manager
Habitat for Humanity
Anchorage, AK
05.2020 - 11.2022
- Managed daily office operations for Habitat for Humanity affiliate staff and volunteers.
- Organized office environment to enhance efficiency and professionalism, supporting overall performance objectives.
- Coordinated calendars, meetings, and conference calls across internal teams and community partners.
- Managed daily office operations for Habitat for Humanity staff and volunteers, ensuring smooth workflow and effective resource allocation.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained donor, volunteer, and vendor records in database and spreadsheet systems.
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Procured necessary supplies to ensure continuous workflow in the office. and equipment to maintain adequate inventory levels.
- Supported Habitat for Humanity events, build schedules, and volunteer sign-in workflows.
Lead Teacher
Bright Beginning Early Learning Center
Anchorage, AK
05.2014 - 03.2016
- Coached new teachers on school guidelines, enhancing training efficiency and promoting teacher success.
- Planned age-appropriate lessons for early learners and preschool activities.
- Managed daily classroom schedules to ensure smooth transitions and effective learning. at Bright Beginning Early Learning Center.
- Supervised child safety, transitions, and classroom behavior throughout the day.
- Guided assistant teachers with classroom tasks and daily instruction support.
- Observed child development and adjusted instruction for individual needs.
- Engaged families in discussions about child progress and needs, and foster a supportive learning environment.
- Coordinated engaging activities that supported children's physical, emotional, and social growth. to support children's physical and social development. to promote physical, mental and social development of each child.
- Collaborated with teachers to develop interactive lessons, boosting student engagement and learning outcomes.
- Organized learning materials to create a structured and conducive learning environment., center spaces, and activity supplies.
Member Service Representative
Alaska USA Federal Credit Union
Anchorage, AK
10.2007 - 10.2009
- Achieved goals for member experience, transaction accuracy and product cross-sell, resulting in consistent growth.
- Delivered exceptional customer service, enhancing member satisfaction and reinforcing company brand.
- Assisted members with loan payments, account questions, and service requests.
- Processed member deposits, withdrawals, and transfers in Alaska USA branch systems.
- Opened member accounts and updated records following credit union procedures.
- Promoted Alaska USA products and services during member interactions, contributing to member engagement.
- Verified identity and protected member information during account servicing.
- Answered incoming calls to assist members with inquiries about services. regarding membership benefits and services.
- Greeted customers warmly upon entry to create a welcoming atmosphere. in a friendly and professional manner.
- Strengthened member relationships through consistent, high-quality service during each interaction.
- Followed federal credit union policies and compliance standards during daily work.
Education
High School Diploma -
Service High School
Anchorage, AKSkills
- ABA therapy
- Behavior modification techniques
- Discrete trial training
- Verbal behavior training
- Behavioral Support
- Behavior data collection
- Data analysis
- Data tracking
- Progress Monitoring
- Session documentation
- Intervention plans
- Patient Assessment
- Care planning
- Client Consultation
- Client engagement
- Rapport Building
- Professional collaboration
- Team leadership
- Relationship building
- Conflict resolution
- Effective communication
- Critical Thinking
- Behavior Observation
- Safety procedures
- Organizational skills
- Multitasking capacity
- Attention to detail
- Build working skills
- HIPAA Requirements
- Problem solving
- Behavior modification techniques
- Professional collaboration
- Care planning
References
Roslyn Hermes, 907-570-8673
Cindy Lind, 907-764-8025
Rebecca Edmondson-Gundunas, 907-395-7778
Certification
- High School Diploma
- CPR Certification
- Food Handlers Certification
- Registered Behavior Technician (RBT)
Timeline
Registered Behavior Technician
Methodworks
04.2025 - Current
Registered Behavior Technician
Roots Resources
11.2023 - 04.2025
RBT & Pre-School Teacher
Early Learning for Everyone
12.2022 - 11.2023
Office Manager
Habitat for Humanity
05.2020 - 11.2022
Lead Teacher
Bright Beginning Early Learning Center
05.2014 - 03.2016
Member Service Representative
Alaska USA Federal Credit Union
10.2007 - 10.2009
High School Diploma -
Service High School