Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Liz

Newark,NJ

Summary

Adept at venipuncture and demonstrating exceptional adaptability, I significantly enhanced patient satisfaction at Bioreference Health. As a Group Leader Phlebotomist at BioReliance Health, I led team improvements and training, showcasing my problem-solving skills and commitment to high-quality care.

Overview

13
13
years of professional experience

Work History

Phlebotomist

Bioreference Health
10.2022 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Group Leader Phlebotomist

BioReliance Health
10.2022 - Current
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Conducted routine inspections to check quality and compliance with established specifications.

Phlebotomist

Quest Diagnostics
02.2023 - 09.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Phlebotomist

Accurate Labs
07.2013 - 06.2019
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Medical Assistant/phlebotomist

Endogurgical
02.2012 - 03.2013
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Medical Assistant - Health

Drake School of Business
Elizabeth, NJ
02.2012

High School Diploma - Administration

San Francisco De Asis
Dominican Republic
06.1999

Skills

  • Venipuncture
  • Order of draw
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • Specimen labeling procedures
  • Patient confidentiality
  • HIPAA
  • Blood culture collection
  • Sample storage
  • Geriatric phlebotomy
  • Multitasking Abilities
  • Reliability
  • Adaptability
  • Problem-solving aptitude
  • Package specimens

Languages

Spanish
Native or Bilingual

Timeline

Phlebotomist

Quest Diagnostics
02.2023 - 09.2023

Phlebotomist

Bioreference Health
10.2022 - Current

Group Leader Phlebotomist

BioReliance Health
10.2022 - Current

Phlebotomist

Accurate Labs
07.2013 - 06.2019

Medical Assistant/phlebotomist

Endogurgical
02.2012 - 03.2013

Medical Assistant - Health

Drake School of Business

High School Diploma - Administration

San Francisco De Asis
Ana Liz