Ana Lopez
San Diego,CA
Summary
Dynamic and adaptable professional with extensive experience in fast-paced environments. Bilingual in English and Spanish, I excel in effective conflict resolution and attention to detail, ensuring exceptional customer satisfaction and engagement through personalized service and proactive teamwork.
Overview
8
8
years of professional experience
Work History
Lead Cook
Belmont Park
01.2022 - Current
- Worked with team members to ensure timely delivery of orders and addressed special requests, guaranteeing customer satisfaction.
- Often responsible for managing the entire kitchen on my own during shifts, ensuring smooth operations in a fast-paced environment.
Receptionist
Abby's Garden Nursing Home
03.2019 - 05.2020
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
Cashier & Server
Sea World
03.2017 - 04.2018
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree -
San Diego City College
San Diego, CANo Degree - Animal Science
San Diego Mesa College
San Diego, CASkills
- Bilingual in [English] and Spanish
- Attention to detail
- Adaptability/Flexibility
- Effective Conflict Resolution
Accomplishments
Received a Mecha Club Award
Mecha Club Award
Need details
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Lead Cook
Belmont Park
01.2022 - Current
Receptionist
Abby's Garden Nursing Home
03.2019 - 05.2020
Cashier & Server
Sea World
03.2017 - 04.2018
No Degree -
San Diego City College
No Degree - Animal Science
San Diego Mesa College
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