Ana Luna
Arlington,TX
Summary
Highly enthusiastic customer service professional with 20+ years of client interface experience. Solid team player with upbeat, positive attitude.
Overview
23
23
years of professional experience
Work History
Lead/Supervisor Material Department
IAC
Arlington, TX
12.2018 - 05.2021
- Sanitize and organize work area
- Supervise and direct all cycle counters during their daily activity
- Handle all inbound and outbound shipments to different locations also confirming accurate counts are sent
- Retain inventory data log and keep inventory up-to date
- Work with materials planner for kitting requests and oversee production has all required materials
- Maintain FIFO process inside the plant and organize all the racks
- Submit all invoice of shipments to the receiving team
- Trained driver for turret truck, cherry picker, standup forklift and sit down forklift
NCP(Non-conformed parts) Material Coordinator
Malace International
Arlington, TX
12.2017 - 12.2018
- Clean and maintain station for NCP parts
- Manage NCP department
- Log reports for incidents causing damage to materials
- Work with vendors and GM(General Motor) QES(Quality Engineers) to review materials to ensure functional
- Reverse transactions for materials found undamaged
- Charge scrap parts to supplier or Universal if they are faulted for damage, handle scrap for all 3 shifts.
- Send the scrap manifest report twice a week to the plant
- Create DR labels(label created when number on product and number on outside packaging do not match) and MRBs(part is quarantined until able to determine what is wrong with product)
Material Analyst
Malace International
Arlington, TX
10.2017 - 12.2017
- Clean and sanitize work area
- Prepare inventory reports and identify materials with low stock
- Review records and manage all inventory
- Examine materials to verify conformance to quality standards
- Ensure disposal of materials that are below quality standards
Independent Sales Representative
Avon
Arlington, TX
07.2009 - 10.2017
- Distribute magazines of available products for sale
- Host gatherings for the purpose of introducing and selling Avon products
- Meet with potential Avon Independent Sales Representatives to inform them of policies and processes
- Collect all customer information, place orders, receive payments and distribute items
Caregiver/Personal Care Attendant
Terrie Godwin
Arlington, TX
08.2012 - 04.2017
- Assist client in getting ready for their daily, evening, and nightly routine
- Assist client with self-administration of medication
- Maintain good relations with client and family
- Respond to client concerns & requests, which include but is not limited to, checking ill client, facilitating client interaction, etc.
Driver/Fork Lift Operator
MATTEL Inc.
Fort Worth, TX
12.1997 - 07.2009
- Obtain copy of shipping order and transports material or equipment to and from designated areas in the facility to fulfill order
- Load and unload goods from trucks
- Stack goods in the correct storage bays, following inventory control instructions
- Examine products to verify conformance to quality standards
- Audit orders to verify all items are accounted for
Education
GED - High School Equivalent
Skills
- English
- Spanish
- Execute assignments accurately
- Execute assignments timely
- Execute assignments safely
Career Overview
Highly enthusiastic customer service professional with 20+ years of client interface experience. Solid team player with upbeat, positive attitude.
Timeline
Lead/Supervisor Material Department
IAC
12.2018 - 05.2021
NCP(Non-conformed parts) Material Coordinator
Malace International
12.2017 - 12.2018
Material Analyst
Malace International
10.2017 - 12.2017
Caregiver/Personal Care Attendant
Terrie Godwin
08.2012 - 04.2017
Independent Sales Representative
Avon
07.2009 - 10.2017
Driver/Fork Lift Operator
MATTEL Inc.
12.1997 - 07.2009