Ana Munoz
Suwanee,GA
Summary
Customer-focused and bilingual retail professional with over 2 years of experience in fast-paced environments. Proven ability to lead teams, resolve customer issues efficiently, and maintain accuracy in transaction processing and inventory management. Fluent in English and Spanish, passionate about delivering exceptional service and supporting team growth.
Overview
3
3
years of professional experience
Work History
Cashier Assistant Manager
Duluth Carwash
05.2022 - 11.2023
- Supervised and trained front-end team members to ensure smooth, efficient operations during peak business hours.
- Delivered exceptional customer service, resolved escalated issues promptly, and upheld company policies professionally.
- Oversaw cash handling procedures, balanced drawers, and completed end-of-day financial reports with 100% accuracy.
- Supported inventory management, merchandising, and daily store operations, contributing to a 10% increase in monthly sales.
Sales Associate and Stock Coordinator
Garage Clothing Store
11.2023 - Current
- Delivered personalized shopping experiences to 50+ customers daily, consistently surpassing sales goals.
- Provided expert product recommendations by maintaining strong knowledge of merchandise.
- Trained new hires on POS systems and customer service, supporting team development.
- Managed inventory and stockroom operations to ensure efficient floor replenishment.
Education
No Degree - Human Services
Kennesaw State University
Kennesaw, GA05-2028
High School Diploma -
Collins Hill High School
Suwanee, GA05-2024
Skills
- Exceptional Customer Service
- Team Training & Leadership
- Transaction Processing & Accuracy
- Inventory Management
- Conflict Resolution
- Bilingual: Fluent in English & Spanish
Timeline
Sales Associate and Stock Coordinator
Garage Clothing Store
11.2023 - Current
Cashier Assistant Manager
Duluth Carwash
05.2022 - 11.2023
No Degree - Human Services
Kennesaw State University
High School Diploma -
Collins Hill High School
Similar Profiles
Avery AhrensAvery Ahrens
Retail Sales Associate at Duluth Trading CompanyRetail Sales Associate at Duluth Trading Company
SHAWN HAMLINSHAWN HAMLIN
Police Captain at Duluth Police DepartmentPolice Captain at Duluth Police Department
Mary EthierMary Ethier
Student Teacher, First Grade at Myers-Wilkins - Duluth Public School DistrictStudent Teacher, First Grade at Myers-Wilkins - Duluth Public School District
Kennedy JonesKennedy Jones
Babysitter at NABabysitter at NA
Adrian Moreno GomezAdrian Moreno Gomez
Junior Network Engineer at SoftrimJunior Network Engineer at Softrim