Ana Navarro
Gainesville,GA
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
5
5
years of professional experience
Work History
Shift Leader
Panda Express
Gainesville, GA
09.2023 - Current
- Supervise daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored new team members on company standards and procedures.
- Implemented process improvements that enhanced customer satisfaction and service speed.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Pan Handler
Kings Hawaiian
Oakwood, GA
06.2022 - 11.2023
- Operated machinery for efficient production of baked goods.
- Collaborated with team members to streamline workflow processes.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Followed safety protocols to minimize workplace accidents.
- Maintained clean and organized work areas to promote safety compliance.
Apparel Associate
Walmart
Oakwood, GA
01.2021 - 05.2022
- Assisted customers in selecting apparel, providing product knowledge and recommendations.
- Managed stock levels and organized merchandise displays to enhance shopping experience.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
Education
High School Diploma -
Skills
- Positive attitude
- Problem-solving
- Customer service management
- Strong verbal and written communication
- Complaint resolution
- Multitasking
- Time management
- Willingness to learn
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Shift Leader
Panda Express
09.2023 - Current
Pan Handler
Kings Hawaiian
06.2022 - 11.2023
Apparel Associate
Walmart
01.2021 - 05.2022