Ana Noyles
El Paso,Tx
Summary
A hard-working individual that uses creative ideas to solve problems in the workplace setting. Possesses strong interpersonal skills to develop relationships with peers and clients. Able to adapt under pressure and face adversity with a positive attitude. Able to relate and communicate as a bilingual (English and Spanish) speaker to create a professional and comfortable client experience.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Pharmacy Technician Trainee
Walmart
El Paso, TX
11.2025 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained organized inventory of pharmaceutical supplies and medications.
- Processed prescription orders using pharmacy management software efficiently.
- Provided exceptional customer service by addressing patient inquiries promptly.
- Streamlined workflow processes, enhancing overall pharmacy efficiency and accuracy.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Completed insurance forms and billed insurance companies.
- Conducted regular checks on medication expiration dates, ensuring dispensing of safe and effective drugs.
- Supported inventory audits, minimizing losses and discrepancies in stock levels.
- Participated in community health events, promoting pharmacy services and wellness programs.
Administrative Assistant & Marketing Coordinator
At Home Personal Care Service LLC
Santa Teresa, NM
06.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Coordinate events and partner with local vendors and companies.
- Managing marketing supplies.
- Content, creation and designed
- Tracking marketing metrics and campaigns
Associate Team Leader & Management
H&R Block
El Paso, TX
02.2022 - 04.2024
- Enhanced team productivity by implementing efficient project management strategies and setting clear goals.
- Contributed to strategic planning sessions aimed at improving overall company operations by providing insights from an Associate Team Leader perspective.
- Developed a strong rapport with clients, leading to increased trust and repeat business opportunities.
- Resolved complex problems by employing critical thinking skills and collaborating with team members for effective solutions.
- Led regular team meetings to discuss progress updates, address concerns, and establish a cohesive vision moving forward.
- Provided constructive feedback during performance evaluations, fostering an environment of continuous improvement within the team.
Client Relationship
YWCA EL Paso Del Norte
El Paso, TX
08.2021 - 01.2024
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Built relationships with customers and community to establish long-term business growth.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Sales Associate
New york & Company
El Paso, TX
01.2015 - 05.2017
- Cash handling and administrative duties.
- Inventory organization, Product placement and merchandising.
- Consistently exceed monthly sales goals.
- Communicating with costumers making sure they happy with the products.
Sales Associate
Forever 21
El Paso, TX
07.2015 - 12.2015
- Cashier
- Built a strong connection with costumers.
- Meet with daily sales and discuss products need with store managers.
- Promote the daily sales with costumers.
- Organize products and keeping the store clean.
Sales Associate
Studio 1
El Paso, TX
03.2014 - 05.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Coordinate events and partner with local vendors and companies.
- Managing marketing supplies.
- Content, creation and designed
- Tracking marketing metrics and campaigns
Education
Health And Medicine - Pharmaceutical Medicine
Harvard University
Online 07.2026
Associate of Arts - Business And Accounting
El Paso Community College
El Paso, TX12.2020
High school diploma -
Franklin High School
El Paso, TX05.2013
Skills
- Achieved high customer satisfaction through dedicated service orientation
- Promoted a positive atmosphere that enhanced team morale
- Accelerated learning curve resulted in effective role adaptation
- Utilized bilingual skills to expand service reach and client engagement
- Implemented strategic problem-solving to address team challenges
- Streamlined operations by effectively managing multiple tasks
- Delivered consistent results through relentless work ethic
- Empowered others by actively seeking to assist and support their needs
VOLUNTEER EXPERIENCE
Hospitality coordinator for west texas vettes - present
- Creating creative ideas for events and help keep events together.
- Helping other charity foundations and helping around the community.
- Building strong connections with costumers.
- Making sure to have a positive outcome for our events and meet our daily goal.
Certification
TABC certification
Pharmacy technician (trainee)
CPR certification
Hospitality coordinator certification for West Texas Vettes
Accomplishments
Professional Bodybuilding - Awards- true novice 4th,novice 2nd, open 2nd.
Timeline
Pharmacy Technician Trainee
Walmart
11.2025 - Current
Administrative Assistant & Marketing Coordinator
At Home Personal Care Service LLC
06.2025 - Current
Associate Team Leader & Management
H&R Block
02.2022 - 04.2024
Client Relationship
YWCA EL Paso Del Norte
08.2021 - 01.2024
Sales Associate
Forever 21
07.2015 - 12.2015
Sales Associate
New york & Company
01.2015 - 05.2017
Sales Associate
Studio 1
03.2014 - 05.2015
Health And Medicine - Pharmaceutical Medicine
Harvard University
Associate of Arts - Business And Accounting
El Paso Community College
High school diploma -
Franklin High School