Summary
Overview
Work History
Education
Languages
Timeline
Generic

ANA PENA

Miami,FL

Summary

Dynamic and enthusiastic professional with a proactive approach to work. Demonstrates strong work ethic, quick learning abilities, and adaptability to diverse situations.

Overview

9
9
years of professional experience

Work History

Server

Sadelle’s in the Grove
09.2023 - Current
  • Provide customers with excellent customer service
  • Multitask taking care of multiple tables, running drinks, pre-bussing tables, and catching up on side work
  • Make educated recommendations on wine, cocktails, and meals
  • Multitask running food and bussing/setting up tables
  • Displayed the ability to uphold the standard of service.

Bartender

Gianni’s Ristorante at Ocean Reef Club
08.2021 - 10.2022
  • Provide customers with excellent customer service
  • Mix cocktails
  • Uphold cleanliness of bar and tools
  • Make educated recommendations on wine, cocktails, and meals
  • Multitask taking care of multiple tables, running drinks, pre-bussing tables, and catching up on side work
  • Displayed the ability to multi-task and delegate properly
  • Displayed the ability to uphold the standard of service.

Server

Chef Adrianne’s Vineyard Restaurant and Bar
08.2020 - 08.2021
  • Provide customers with excellent customer service
  • Multitask taking care of multiple tables, running drinks, pre-bussing tables, and catching up on side work
  • Make educated recommendations on wine, cocktails, and meals
  • Multitask running food and bussing/setting up tables
  • Displayed the ability to uphold the standard of service.

Server

North Italia
09.2019 - 09.2020
  • Provide customers with excellent customer service
  • Make additional sales based on customer interactions
  • Displayed the ability to multi-task & delegate properly
  • Displayed the ability to uphold the standard of service.

Bartender

Burgee Bar at Ocean Reef Club
09.2017 - 02.2019
  • Provide members with excellent customer service
  • Make additional sales based on member interactions
  • Amazing phone etiquette while speaking to guests
  • Displayed the ability to multi-task & delegate properly
  • Displayed the ability to uphold the standard of service
  • Keep area clean/organized while assisting customers and mixing cocktails.

Assistant Manager and Server

Jersey Boardwalk Pizzeria
01.2016 - 01.2017
  • Provide customers with excellent customer service
  • Make additional sales based on customer interactions
  • Amazing phone etiquette while speaking to guests
  • Displayed the ability to multi-task & delegate properly
  • Manage and track all required paperwork for the day.

Server/Bartender

MFG private events for CARBONE
01.2024 - Current

Dancer/Performer

ULTRA ANGEL Hype Squad
03.2022 - Current

Education

Associate’s in Science of Nursing -

Miami Dade College
Miami
12.2024

Prerequisites for Nursing -

Florida International University And Miami Dade College
Miami
12.2023

Associates in Arts in Criminal Justice -

Miami Dade College
Miami
12.2017

High School Diploma -

South Dade Senior Highschool
Homestead
12.2015

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server/Bartender

MFG private events for CARBONE
01.2024 - Current

Server

Sadelle’s in the Grove
09.2023 - Current

Dancer/Performer

ULTRA ANGEL Hype Squad
03.2022 - Current

Bartender

Gianni’s Ristorante at Ocean Reef Club
08.2021 - 10.2022

Server

Chef Adrianne’s Vineyard Restaurant and Bar
08.2020 - 08.2021

Server

North Italia
09.2019 - 09.2020

Bartender

Burgee Bar at Ocean Reef Club
09.2017 - 02.2019

Assistant Manager and Server

Jersey Boardwalk Pizzeria
01.2016 - 01.2017

Associate’s in Science of Nursing -

Miami Dade College

Prerequisites for Nursing -

Florida International University And Miami Dade College

Associates in Arts in Criminal Justice -

Miami Dade College

High School Diploma -

South Dade Senior Highschool

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