Ana Raspone
Lewiston,ID
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Rite-Aid Pharmacy
Lewiston, Idaho
02.2023 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided education materials about medications to patients upon request.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Answered telephones to respond to questions or requests.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Nurse Technician
Complexo Hospitalar Tarcísio de Miranda Burity
João Pessoa , PB
05.2018 - 02.2021
- Assisted nurses with patient care activities such as bathing, dressing and feeding.
- Provided emotional support to patients and their families.
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Administered medications under the direction of a registered nurse or physician.
- Observed patients' physical condition and reported changes to nursing staff.
- Maintained accurate records of patient care services provided in accordance with hospital policies.
- Cleaned and sterilized medical equipment following established procedures.
- Monitored inventory levels of medical supplies in assigned areas and restocked when necessary.
- Answered call lights promptly to respond to patient needs in a timely manner.
- Assisted physicians during examinations, treatments and diagnostic tests as required.
- Maintained a safe environment by adhering to infection control protocols and safety standards.
- Assisted with transferring patients from beds to wheelchairs or strhers using proper techniques.
- Provided assistance with ambulation, range-of-motion exercises and other rehabilitative activities.
- Participated in continuing education programs related to nursing technician duties.
- Performed basic clerical tasks such as filing documents, answering phones and scheduling appointments.
- Collaborated with interdisciplinary teams on patient treatment plans.
- Conducted regular rounds throughout the unit to check on patients' comfort level.
- Responded quickly to emergency situations in accordance with established protocols.
- Demonstrated excellent customer service skills when interacting with patients, visitors and other healthcare professionals.
- Took patients' blood pressure, temperature and pulse and documented height and weight.
- Engaged with patient family and friends to provide courteous visit experience.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Provided support with bathing, toileting, grooming and washing.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Monitored fluid intake and output levels to evaluate electrolyte imbalances.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Used mobility devices to transport patients.
- Monitored telemetry and vital signs for unit to document patients' vitals and heart rhythms.
- Completed daily patient charting on computer.
- Assisted with wound care, including cleaning and bandaging.
- Assisted nursing staff with the setup and use of medical equipment.
- Facilitated communication between patients, family members, and healthcare professionals.
- Maintained a clean and safe patient environment, adhering to infection control policies.
Education
Nurse Technician - Nursing
Fesvip
João Pessoa 09-2017
Skills
Attention to detail
Organizational skills
Communication skills
Professionalism
Teamwork
Critical thinking
Good judgment
Ability to follow instructions
Timeline
Pharmacy Technician
Rite-Aid Pharmacy
02.2023 - Current
Nurse Technician
Complexo Hospitalar Tarcísio de Miranda Burity
05.2018 - 02.2021
Nurse Technician - Nursing
Fesvip