Ana Remigio Salas
Queens,NY
Summary
Hardworking and dependable professional with experience in food service, customer service, sales, floral design, and retail support. Skilled Cook and Busser with strengths in food preparation, sanitation, kitchen support, table service, and maintaining clean, efficient work environments. Also experienced as a Sales Advisor and Florist, with the ability to assist customers, create floral arrangements, and provide knowledgeable product recommendations. Experienced in high-volume setting in sales, handling approximately 50–100+ guests per shift while maintaining fast, accurate service and efficient table turnover during peak hours. Proven ability to build customer relationships, identify needs, and drive sales through upselling and cross-selling, contributing to increased average check size. Reliable team player who performs well under pressure, learns quickly, and consistently delivers quality service, strong customer satisfaction, and dependable results.
Overview
9
9
years of professional experience
Work History
Sales Advisor
Best Buy
Queens, New York
02.2026 - Current
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Assisted customers with product selection and provided expert recommendations.
- Demonstrated product features and benefits to enhance customer understanding.
- Resolved customer inquiries and complaints promptly and professionally.
- Collaborated with team members to achieve store sales goals through teamwork.
- Trained new staff on sales techniques and customer service standards.
- Generated monthly reports outlining sales performance metrics.
- Conducted market research to identify trends and opportunities for growth.
Secretary / Customer Service
Brach's Linen
New York, United States
02.2023 - 12.2025
- Managed incoming calls and emails professionally, prioritizing urgent requests to ensure efficient communication flow.
- Managed incoming calls and correspondence, prioritizing communications based on urgency and importance.
- Maintained organized filing system, facilitating efficient document retrieval.
- Conducted follow-up calls with clients to ensure satisfaction and encourage repeat business.
- Utilized customer service software to track interactions and follow up on unresolved issues, ensuring timely resolutions.
- Utilized customer service software to track interactions and follow up on unresolved issues, promoting timely issue resolution.
- Maintained an organized filing system to ensure efficient retrieval of documents and information.
- Implemented customer feedback system to gather insights, informing service improvements.
Busser
Casa Andrea
New York, United States
05.2022 - 10.2023
- Restocked dining supplies and set tables efficiently for incoming guests, contributing to a smooth dining experience.
- Handled guest inquiries and requests with professionalism and courtesy.
- Provided actionable feedback to management on operational improvements, aiming to enhance overall service delivery.
- Assisted in setting up and breaking down dining areas for special events and functions.
- Actively participated in team meetings to discuss service strategies and guest feedback.
- Handled guest inquiries and requests with professionalism and courtesy, fostering a welcoming dining environment.
Florist
Lily's Flowers
New York, United States
04.2020 - 02.2022
- Designed and arranged floral displays for events, elevating visual appeal and driving customer satisfaction.
- Collaborated with clients to craft personalized floral designs that captured their unique preferences and enhanced special occasions.
- Managed inventory of flowers and supplies, maintaining optimal stock levels to meet customer demand and reduce waste.
Cook
IHOP
Tennessee Ridge, United States
02.2018 - 03.2019
- Prepared a variety of dishes in accordance with established recipes and standards to meet customer expectations.
- Developed seasonal menus that aligned with food trends and enhanced customer satisfaction.
- Collaborated with kitchen staff to optimize workflow and ensure timely service during peak hours.
- Managed kitchen waste disposal and recycling initiatives, contributing to sustainability goals.
- Created a positive dining experience by ensuring prompt and attentive service in collaboration with front-of-house staff.
- Created training materials for kitchen staff, ensuring consistent culinary standards across shifts.
Education
High School Diploma -
Cookeville High School
Cookeville, TennesseeSkills
- Sales Strategy
- Customer service
- Product demonstration
- Sales reporting
- Market research
- Problem solving
- Team collaboration
- Communication skills
- Relationship building
- Customer service experience
Accomplishments
- Accomplished learning to multitask
- Accomplished understanding customer and client satisfaction
Languages
- Spanish, Native
- English, Native
Timeline
Sales Advisor
Best Buy
02.2026 - Current
Secretary / Customer Service
Brach's Linen
02.2023 - 12.2025
Busser
Casa Andrea
05.2022 - 10.2023
Florist
Lily's Flowers
04.2020 - 02.2022
Cook
IHOP
02.2018 - 03.2019
High School Diploma -
Cookeville High School