Ana Renteria

Amarillo,TX

Summary

I’m a very friendly people person. I love to make people happy and satisfy their needs. I’m reliable, dedicated and organized. I’m goal oriented. Consistent and love to learn new things. I’m known for professionalism, teamwork, and maintaining positive relationships with clients and colleagues with 0 conflicts.

Overview

years of professional experience

Work History

Executive Assistant to the Director

Amarillo Wesley Community Center

Amarillo, TX

01.2024 - 11.2024

Secretary/ receptionist
Answer and direct phone calls, emails, and correspondence in a professional manner.
Handle confidential information with discretion.
Data entry
Take payments
Helped in other areas.
Support management and staff with various administrative tasks.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Enhanced director''s productivity by managing calendars, scheduling appointments, and organizing meeting materials.

Senior assistant manager

Security Finance/ Continental Credit

Dumas, TX

11.2012 - 11.2015

Met with loan applicants to gather personal and financial information.
Explain loan options, terms, and conditions clearly to clients.
Review applications, credit reports, income statements, and financial data and verified all info.
Assess applicants’ creditworthiness and repayment ability.
Ensure loans comply with banking laws, regulations, and company policies.
Maintain accurate records of applications and loan files.
Build and maintain strong customer relationships to encourage repeat business.
Took payments in office or over the phone
Meet sales goals by promoting loan products and services.
Answered phone.
Field work.
Made cash or check deposits at end of day.
Went to bank to take office deposit end of day.

Education

12 - undefined

Dumas High School

Skills

Bilingual: English & Spanish (fluent in written, spoken, read and comprehensive)
Excellent written and verbal communication
Ability to multitask and prioritize effectively
Customer service and interpersonal skills
Strong organizational and time management skills
Computer skills/ Data entry
Professionalism and discretion
Attention to detail, accuracy and high ethical standards

Dependable and reliable
Trusted to handle confidential and sensitive information
Recognized for consistency and accountability in completing tasks
Brainstorm and Proactively problem-solve
Customer service
Professional and mature
Team worker

Languages

English

Native or Bilingual

Spanish