Ana Rodriguez
El Paso,TX
Summary
Accomplished MVM Inc. Site Supervisor with a proven track record in enhancing team productivity and CFPCSs safety on their daily assignments. Expert in site coordination with our Command Center and staff management to cover all placements. I excel in fostering strong client relationships and ensuring compliance with our daily movements, and inspections/Audits. My leadership has significantly improved team morale and project efficiency, showcasing my effective communication and decision-making skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
MVM El Paso Site Supervisor
Mvminc
8375 Burnham Dr.
12.2020 - Current
- Facilitated training for new hires, on site policies and procedures.
- Maintained records and logs of work orders to meet compliance audits.
- Developed work schedules for team members to maximize shift coverage.
- Provided clear communication to team members regarding goals, expectations and individual responsibilities within their work order assignments.
- Enhanced CFPCSs safety by following safety protocols and conducting regular monitoring on speeding alerts and addressing any violations immediately.
- Oversaw CFPCSs attendance logs, provided report to Site Manager.
- Worked on timesheets on daily basis and ensure all were approved.
- Conducted thorough quality assurance checks on completed work orders, ensuring compliance with MVM Inc. standards and client requirements.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Oversaw employee attendance record, handled payroll, and ordered new supplies for El Paso Site.
- Improved team morale and productivity with regular feedback sessions and recognition of achievements.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Provided onsite training to help develop employee skills.
- Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
- Administered disciplinary actions to CFPCSs violating the SOP's, regulations, and MVM Inc. policies.
- Investigated and submitted Incident reports of any accidents, filled out Workers compensation forms,and referred CFPCSs to get evaluated by Nova Clinic or any Dr of their choice.
Certified Tax Preparer
Jackson Hewitt
Fayetteville, NC
12.2019 - 04.2020
- Managed high volume workload during peak filing season while maintaining exceptional attention to detail and customer satisfaction levels.
- Streamlined workflow for tax preparation process, enhancing efficiency and accuracy.
- Conducted thorough research on complex tax issues to provide accurate solutions for clients'' unique situations.
- Reduced errors in client tax returns through meticulous review and verification of financial data.
MVM Site Supervisor DEA Linguist Contract
Mvminc
El Paso, TX
08.2015 - 07.2018
- Monitored Title III Investigations. Listened to Spanish conversations on a computerized audio system and ascertain meaning, translate and transcribed conversations and brief DEA special agents on Illegal activities.
- Trained new team members on the audio system we were using at the time, and ensured they understood the site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines on different TIII cases.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
Education
Bachelor Of Science - Business Management And Human Resources
Park University
Fort Bliss, TX06.2006
Skills
- Business administration and Site coordination
- Team supervision, operations management
- Verizon Connect Cameras Monitoring
- Quality Assurance, attention to detail
- Decision making
- Effective communication, relationship building
- Dependable and hardworking
- Legendary customer service sills
- Site inspections
- Supervisor schedule oversight
- Word processing, presentation skills
- Self controlling and integrity
- Employee motivation
Accomplishments
I was given the opportunity to backfill for Mr. Jose Ramirez during his leave, it allowed me to learn new skills which I am integrating into my daily job duties. I was also given the opportunity to successfully Supervised 23 of our repatriation flights. All accomplishments were completed on time and without any issues.
Certification
I currently have a total of 25 certificates from percipio.
Languages
Spanish
Native or Bilingual
Timeline
MVM El Paso Site Supervisor
Mvminc
12.2020 - Current
Certified Tax Preparer
Jackson Hewitt
12.2019 - 04.2020
MVM Site Supervisor DEA Linguist Contract
Mvminc
08.2015 - 07.2018
Bachelor Of Science - Business Management And Human Resources
Park University