Ana Rodriguez
Summary
Registered Nurse seeking a part-time hospitality role, bringing strong communication skills, a warm, professional demeanor, and the ability to thrive in fast-paced, guest-focused environments.
Overview
9
9
years of professional experience
Work History
Registered Nurse
Montefiore Medical Center: Jack D. Weiler Hospital
The Bronx, NY
05.2023 - Current
- Administered patient care, including medication management and vital sign monitoring.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on treatment protocols and health management strategies.
- Streamlined patient intake processes, improving operational efficiency in emergency department.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Server
Con Sofrito
The Bronx, NY
12.2019 - 05.2023
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to coordinate food presentation and timing for optimal service.
- Trained new servers on menu offerings, service standards, and restaurant protocols.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess/Customer Service Personnel
Pizza & Brew
Scarsdale, NY
03.2017 - Current
- Managed guest seating arrangements to optimize flow and minimize wait times.
- Provided exceptional customer service by greeting guests warmly and addressing inquiries promptly.
- Coordinated with kitchen staff to ensure timely food delivery for seated guests.
- Trained new host staff on operational procedures and customer interaction techniques.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
B.S. - Psychology
College of Mount Saint Vincent
Bronx, NY05.2017
Bachelor of Science - Nursing
Monroe College
The Bronx, NY12-2022
Skills
- Proficient in Microsoft Word, Excel, Outlook
- Excellent interpersonal communication, customer service skills
- Knowledge of most office machines and office procedures
- Clerical Skills and Occupational Skills Training
Timeline
Registered Nurse
Montefiore Medical Center: Jack D. Weiler Hospital
05.2023 - Current
Server
Con Sofrito
12.2019 - 05.2023
Hostess/Customer Service Personnel
Pizza & Brew
03.2017 - Current
B.S. - Psychology
College of Mount Saint Vincent
Bachelor of Science - Nursing
Monroe College