Ana Ruiz-Roncal
Dayton,NJ
Summary
Dynamic Registered Medical Assistant with proven expertise at Brunswick Urgent Care in patient triage and electronic medical records management. Skilled in administering injections and maintaining HIPAA compliance, I excel in fostering patient relationships and training staff, ensuring high standards of care and operational efficiency. Committed to enhancing patient experiences through effective communication.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Registered Medical Assistant
Brunswick Urgent Care
Franklin Park, New Jersey
01.2023 - Current
- Managed patient intake and maintained accurate medical records.
- Administered vaccinations and performed routine lab tests.
- Trained new staff on operational procedures and patient care standards.
- Maintained clinical records according to HIPAA regulations.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Assisted physicians in exams, treatments, and procedures.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Greeted patients upon arrival at the office and managed scheduling of appointments.
Permit Coordinator
Gold Medal Service
East Brunswick, NJ
12.2019 - 12.2022
- Provide information about the permitting process to clients, contractors or homeowners
- Communicate with clients about the status of their permit application and respond to questions about the permit process
- Ensure that all permits in system are issued in a timely manner, while also maintaining each township’s requirements
- Responsible for mailing out check to different townships that require zoning with their application
- Scan permits received from townships, mail to customers with a letter informing them that work would need to be inspected by code official; keep records of all scanned permits and applications for each job that requires a permit
Cashier/Customer Service Personnel
Stop & Shop
Dayton, NJ
09.2017 - 11.2019
- Provided accurate, valid and complete information by using the proper methods/tools
- Followed communication procedures, guidelines and company policies
- Reviewed or made changes to customer accounts
- Researched answers and solutions
- Processed customer transactions including ringing up merchandise and processing returns
- Provided friendly and informative service to customers
Education
Medical Assistant Program - Certificate -
Lincoln Technical Institute
Iselin, NJ01.2023
High School Diploma -
South Brunswick High School
Monmouth Junction, NJ06-2017
Skills
- Vital Signs
- Venipuncture Procedures
- Injections
- Urinalysis
- EKG
- First Aid
- Patient Triage
- Electronic Medical Records
- Proper Sterilization Procedures
- Medical Law & Ethics
- Medical Record Documentation
- Telephone & Reception Procedures
- Appointment Scheduling
- Basic Accounting
Certification
BLS Provider (CPR & AED), American Heart Association, 07/2026
Timeline
Registered Medical Assistant
Brunswick Urgent Care
01.2023 - Current
Permit Coordinator
Gold Medal Service
12.2019 - 12.2022
Cashier/Customer Service Personnel
Stop & Shop
09.2017 - 11.2019
Medical Assistant Program - Certificate -
Lincoln Technical Institute
High School Diploma -
South Brunswick High School