Ana Ruiz Hernandez
Burlington,NC
Summary
Compassionate nursing assistant skilled in delivering high-quality patient care and fostering effective communication among healthcare professionals. Proven ability to monitor patient conditions and coordinate care plans, ensuring optimal comfort and support for patients.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Nursing Assistant/Health Unit Coordinator
Duke Hospital
Durham, NC
05.2025 - Current
- Assisted nursing staff in delivering high-quality patient care and support.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Collaborated with multidisciplinary teams to coordinate patient care plans effectively.
- Advocated for patients' needs, ensuring comfort and addressing concerns proactively.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Coordinated patient admissions and discharges, ensuring timely processing of necessary documentation.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
Team Leader
Chick-fil-A
Burlington, NC
11.2022 - 04.2025
- Supervised daily operations to ensure efficient workflow and high-quality service standards.
- Trained and mentored team members on service protocols and operational procedures.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with management to develop strategies for improving customer satisfaction scores.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
CNA - Nursing
Alamance Community College
Graham, NC06.2028
High School Diploma -
Western Alamance High
Elon, NC06.2024
Skills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Child development
- Age-appropriate activities
- Classroom support
- Positive reinforcement
Certification
- CPR/BLS - Basic Life Support
- CNA - Certified Nursing Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Nursing Assistant/Health Unit Coordinator
Duke Hospital
05.2025 - Current
Team Leader
Chick-fil-A
11.2022 - 04.2025
CNA - Nursing
Alamance Community College
High School Diploma -
Western Alamance High