Ana Russell
New Market,TN
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Talented hr leader with several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
I don’t mind getting dirty and working out in the plant if I need to.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
Eastern plating, LLC
Newport, TN
10.2020 - 10.2024
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- All OSHA training, Hearing test, CPR classes I would set up for the visitors to come and give them the test, besides the OSHA I did that myself.
- I organized all the open enrollment for insurance or 401k.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Developed compensation packages that are competitive yet cost effective for the organization.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Ensured compliance with federal, state and local employment laws.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
- Assisted in developing succession planning strategies for key positions within the organization.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Recruited new employees and built relationships, driving visibility.
- Provided HR consultation services to leadership and department heads.
Restaurant Manager
El Sazón Mexican restaurant
Jefferson City, Tennessee
05.2011 - 10.2019
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Lifeguard
Dollywood's Splash Country
Sevierville, Tennessee
05.2017 - 07.2017
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
Education
High School Diploma -
Jefferson County High School
Dandridge, TN05-2009
Some College (No Degree) - Medical Assistant
Virginia College
Knoxville, TNSkills
- Staffing optimization
- Risk Management
- Unemployment claims management
- Legal Compliance
Timeline
Human Resources Manager
Eastern plating, LLC
10.2020 - 10.2024
Lifeguard
Dollywood's Splash Country
05.2017 - 07.2017
Restaurant Manager
El Sazón Mexican restaurant
05.2011 - 10.2019
High School Diploma -
Jefferson County High School
Some College (No Degree) - Medical Assistant
Virginia College
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