Ana Santana

• Monitored premises to prevent and detect signs of intrusion or unauthorized access.
• Responded swiftly to emergencies, coordinating with local law enforcement when necessary.
• Documented incidents and prepared detailed reports for management review.
• Conducted regular patrols to ensure safety and security of personnel and property.

• Observed patrons and customers to quickly address security situations.
• Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
• Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
• Provided friendly and professional assistance to employees, visitors and customers.
• Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
• Trained new security officers on protocols, procedures, and emergency response techniques.

Reported safety hazards for remediation response.

• Observed patrons and customers to quickly address security situations.
• Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
• Maintained high levels of alertness throughout shifts.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
• Warned violators of rule infractions and escorted unauthorized persons off premises.

Supervised daily security operations, ensuring compliance with safety protocols and regulations.

• Trained and mentored junior security staff on emergency response procedures and conflict resolution techniques.
• Monitored premises to prevent and detect signs of intrusion or unauthorized access.

• Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
• Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
• Completed incident reports to record security or loss prevention incidents.
• Verified photo IDs and tickets to allow guests passage.
• Monitored premises and recorded activity in daily officer reports.
• Guarded restricted areas to prevent unauthorized entry.
• Addressed problems quickly and reported clear information while working under minimal supervision.

• Addressed problems quickly and reported clear information while working under minimal supervision.
• Guarded restricted areas to prevent unauthorized entry.
• Verified photo IDs and tickets to allow guests passage.
• Completed incident reports to record security or loss prevention incidents.
• Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
• Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.