Ana Segarra
Philadelphia,Pennsylvania
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
HeadStart Lead Teacher
Brightside Academy
Philadelphia, PA
06.2017 - Current
- Developed and implemented lesson plans based on curriculum objectives.
- Maintained a safe and orderly learning environment for all students.
- Scheduled and held parent-teacher conferences to keep parents up to date on children's academic performance.
- Fostered an atmosphere that encourages respect for all individuals regardless of gender, race or religion.
- Maintained accurate records of each child's progress including daily observations and anecdotal notes
- Monitored student progress to ensure cooperation and growth; used the Teaching Strategies system.
Education Coordinator
Norris Square
Philadelphia, PA
09.2014 - 11.2015
- Assisted in recruiting, interviewing and selecting staff members for educational programs.
- Facilitated professional development sessions for teachers focusing on new instructional strategies or technologies.
- Coached teachers to improve instructional practices through professional development, modeling instructional strategies and feedback.
- Assisted teachers with challenging students, helped parents and teachers with the process to request professional evaluation from agencies like Elwyn.
Customer Service Representative
Sovereign Bank
Philadelphia, PA
11.2005 - 12.2007
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
Bachelor of Science - Business
University of Phoenix
Philadelphia, PA08-2007
Associate of Applied Science - Early Childhood Education With Honor
Community College of Philadelphia
Philadelphia, PA05-2002
Skills
- Speak Fluently Spanish Language and English Language
- Lesson planning
- Classroom management
- Student assessment
- Curriculum development
- Parent engagement
- Staff recruitment
- Early Childhood Educator
- Team Player
Timeline
HeadStart Lead Teacher
Brightside Academy
06.2017 - Current
Education Coordinator
Norris Square
09.2014 - 11.2015
Customer Service Representative
Sovereign Bank
11.2005 - 12.2007
Bachelor of Science - Business
University of Phoenix
Associate of Applied Science - Early Childhood Education With Honor
Community College of Philadelphia
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