Ana Segarra
PHILADELPHIA,PA
Summary
Experienced Early Childhood Education leader with Head Start expertise in lesson planning, classroom routines, child assessment, and family communication. Known for detail-oriented documentation, health and safety compliance, and bilingual Spanish-English support.
Overview
17
17
years of professional experience
Work History
Head Start Lead Teacher
Brightside Academy
Philadelphia, PA
06.2015 - Current
- Designed developmentally appropriate lesson plans aligned with Head Start standards and early learning goals.
- Led classroom routines that supported positive behavior, engagement, and smooth daily transitions.
- Assessed child progress and documented observations to guide individualized instruction and support plans.
- Collaborated with families to strengthen home-school connections and reinforce learning objectives.
- Coordinated with support staff to address developmental, behavioral, and classroom needs promptly.
- Mentored assistant teachers on classroom management, curriculum delivery, and child-centered practices.
- Maintained compliance with Head Start requirements, safety procedures, and classroom documentation standards.
Customer Service Representative
Santander Bank Us
Philadelphia, PA
11.2009 - 06.2012
- Resolved customer inquiries across deposits, cards, loans, and online banking with accurate account servicing.
- Advised customers on products, services, fees, and transaction options while maintaining compliance with banking policies.
- Investigated account discrepancies, documented issues, and coordinated timely follow-up with internal support teams.
- Processed payments, transfers, withdrawals, and maintenance requests with strong attention to detail.
Education
Bachelor of Science - Business Administration
University of Phoenix
Philadelphia, PA05-2007
Associate of Applied Science - Early Childhood Education
Community College of Philadelphia
Philadelphia, PA05-2002
Skills
- Health and safety
- Parent-teacher communication
- Speak Fluently in Spanish Language and English Language
- Detail-oriented
- Early childhood education
Timeline
Head Start Lead Teacher
Brightside Academy
06.2015 - Current
Customer Service Representative
Santander Bank Us
11.2009 - 06.2012
Bachelor of Science - Business Administration
University of Phoenix
Associate of Applied Science - Early Childhood Education
Community College of Philadelphia