Ana Segovia

Forklift operator

• Order pulling

• Order processing

• Cherry picking

• Kitting processing

• Shipping

• Unloaded and loaded delivery trucks with pallet jacks, hand-trucks, or forklifts.

• Organized and stacked goods in the appropriate storage areas.

• Cleaned work area at end of shift to maintain a safe and organized warehouse environment.

• Picked orders according to item numbers listed on pick tickets using RF scanner guns. • Delivered product to designated locations within the warehouse utilizing material handling

equipment. • Checked merchandise for quality assurance purposes before packing it into boxes and

containers.

• Sealed packages securely with tape or other materials as required. • Transported finished products from production line to warehouse storage areas using carts or dollies.

• Engage customers in order to provide to them what they need in terms of product and quality
• Cash-handling experience
• Friendly and enthusiastic
• Proficient with POS systems and tablet-based payment applications
• Motivated to exceed sales goals
• Excellent interpersonal skills
• Able to walk and stand for long periods of time.

• Strong leader of customer support staff
• Trained staff on operating procedures and company services
• Provided accurate, specific and timely performance feedback for CSRs
• Identified individual development needs with appropriate training
• Updated customer orders from start to finish in an accurate and timely manner.
• 
  
• Strong leader of customer support staff.
• Trained staff on operating procedures and company services.
• Provided accurate, specific and timely performance feedback for CSRs.
• Identified individual development needs with appropriate training.
• Updated customer orders from start to finish in an accurate and timely manner.
• Devised and published metrics to measure the organization's success in delivering world class
• customer service

• Developed highly empathetic client relationships
• Earned a reputation for exceeding service standard goals
• Devised and published metrics to measure the organization's success in delivering world class customer service.