Ana Triana
EdgeLook
Miami,FL
2
Languages
8
years of professional experience
I'm looking to add to the team and build relationships with clients to better assist each person's personalized needs. Always maintaining a calm and welcoming demeanor. My focus is on smooth operations, building loyal customer relationships, and consistency within the franchise.
Work History
Assistant Manager
3 Years 10 Months- Supervised daily store financial goals and operations. I also ensured consistent and friendly customer service.
- Trained associates on sales floor standards, POS procedures, and product knowledge.
- Managed opening and closing routines, balancing cash handling, security checks, and bank deposits.
Assistant Manager
1 Year 1 Month- Resolved customer concerns in a prompt and friendly manner, supporting positive shopping experiences and loyalty to our customers. As well as, offering solutions that fit each client's budget.
- Coordinated merchandise replenishment, maintained stock organization, and ensured that the store's visual display was a clean environment.
- Developed strong relationships with clients to ensure a smooth sale and transition into the storage unit.
Key Holder
1 Year- Opened and closed store, following cash-handling and security procedures.
- Processed transactions accurately, including returns, exchanges, and purchases at the register.
- Communicated priorities and sales goals for the day to team members, ensuring smooth coverage during busy periods.
Assistant Manager
2 Years 5 Months- Generated repeat business through exceptional customer service and personalized customer relationships.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Education
Associate of Science - Medicinal Chemistry
High School Diploma
Skills
Bilingual: English and Spanish
Team collaboration
Extroverted
Cash handling
Customer engagement
Effective communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
EdgeLook
01.2024 - 06.2026Read More
Key Holder
Soma
04.2022 - 04.2023Read More
Assistant Manager
Extra Space Storage
02.2021 - 03.2022Read More
Assistant Manager
Justice For Girls
02.2018 - 12.2021Read More
Miami Dade College
Associate of Science from Medicinal Chemistry
Read More
Robert Morgan High School
High School Diploma
Read More