Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Vargas

Vallejo,CA

Summary

Trustworthy skilled in working with customer-focused work environments. Experienced with with superior attention to detail and highly ethical nature. Hardworking relationship proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.

Overview

6
6
years of professional experience

Work History

Relationship Associate

Wells Fargo
Concord, CA
06.2023 - Current
  • Provided assistance in resolving client issues, including reviewing account information and making recommendations.
  • Ensured compliance with company policies related to privacy protection regulations.
  • Developed and implemented strategies to increase customer loyalty and satisfaction.
  • Collaborated with other departments to ensure smooth operations within the organization.

Associate Personal Banker

Wells Fargo
Vallejo, CA
09.2021 - 06.2023
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Expanded customer relationships by maintaining regular follow-up processes and rapport.
  • Followed operational standards, promoting security, risk management and compliance.
  • Educated customers on variety of retail products and digital solutions, enhancing customer experience.

Teller

Wells Fargo
Vallejo, CA
04.2019 - 09.2021
  • Built and maintained client relationships through quality, personalized interactions.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.

Sales Associate

Metro by T-Mobile
Vallejo, CA
08.2018 - 03.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Education

High School Diploma -

Vallejo High School
Vallejo, CA
01.2019

Skills

  • Issues Resolution
  • Banking Policies and Procedures
  • Regulatory Compliance
  • Relationship Building
  • Spanish Fluency
  • New Business Development
  • Customer Portfolio Management
  • Issue Resolution

Timeline

Relationship Associate

Wells Fargo
06.2023 - Current

Associate Personal Banker

Wells Fargo
09.2021 - 06.2023

Teller

Wells Fargo
04.2019 - 09.2021

Sales Associate

Metro by T-Mobile
08.2018 - 03.2019

High School Diploma -

Vallejo High School
Ana Vargas