Dedicated professional with extensive experience at Dry Harbor Nursing Home & Rehabilitation Center, excelling in customer service and meticulous cleaning. Proven ability to enhance guest satisfaction through effective sanitization and attention to detail. Skilled in chemical handling and maintaining a safe environment, contributing to positive experiences and operational excellence.
Overview
2026
2026
years of professional experience
Work History
Housekeeping Room Attendant
Dry Harbor Nursing Home & Rehabilitation Center
2022 - Current
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Cashier
Aliss Store
2020 - 2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.