Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Vargas Gonzalez

125 Brinkerhoff St.Ridgefield Park. ,NJ

Summary

Dedicated professional with extensive experience at Dry Harbor Nursing Home & Rehabilitation Center, excelling in customer service and meticulous cleaning. Proven ability to enhance guest satisfaction through effective sanitization and attention to detail. Skilled in chemical handling and maintaining a safe environment, contributing to positive experiences and operational excellence.

Overview

2026
2026
years of professional experience

Work History

Housekeeping Room Attendant

Dry Harbor Nursing Home & Rehabilitation Center
2022 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Cashier

Aliss Store
2020 - 2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Marketing

Universidad Tecnológica De Santiago.
Dominican Republic

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Customer service-focused
  • Mopping floors
  • Waste disposal
  • Chemical handling
  • Maintenance coordination
  • Sorting and washing laundry
  • Cleaning techniques
  • Supply inventory management
  • Bathroom maintenance
  • Vacuuming carpets
  • Window cleaning
  • Dusting surfaces
  • Energy conservation
  • Chemical safety knowledge
  • Health and safety
  • Restocking supplies
  • Sanitization procedures
  • Maintenance reporting
  • Mini-bar replenishment
  • Teamwork and collaboration

Timeline

Housekeeping Room Attendant

Dry Harbor Nursing Home & Rehabilitation Center
2022 - Current

Cashier

Aliss Store
2020 - 2022

Marketing

Universidad Tecnológica De Santiago.
Ana Vargas Gonzalez