Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Software
Interests
Timeline
BusinessDevelopmentManager

Ana Veselova

Sarasota,FL

Summary

  • Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.


  • Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.


  • Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.


  • Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives.


  • Proven success in leading projects from start to finish and contributing to organizational growth and success.


  • Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.


  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


  • Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate Worker

TJ Maxx, TJX Companies
05.2024 - 08.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Recommended complementary purchases to customers, increasing revenue.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Monitored customers for signs of security concerns and escalated issues to management.

Douglas Country Libraries
08.2022 - 02.2023
  • Shelved books
  • Greeted visitors, answered questions, and made book recommendations across subjects and genres.
  • Performed basic book reshelving and obtained items from book drop.
  • Completed daily administration tasks for accurate, reliable records.
  • Maintained clean, safe library environments for optimized customer comfort.
  • Promoted library at special events and community gatherings.
  • Marketed library's many services to visitors and patrons through active communication.

Education

Bachelor of Arts - Business of Art And Design

Ringling College of Art And Design
Sarasota, FL
05-2027

High School Diploma -

STEM School Highlands Ranch
Highlands Ranch, CO
05-2023

Skills

  • Styling advice

  • Upselling strategies

  • Store maintenance

  • Stock replenishment

  • Brand representation

  • Fluent in Russian

  • Fluent in English

  • Positive and professional

  • Teamwork

  • Sales trends

Hobbies

I am a creative individual that pursues interest in art and visual development. I make illustrations and digital art in my free time and post content on social media following trends. I love working on my art style and making art that not only I, myself enjoy, but for others as well. I love sharing my ideas with people in the creative industry and meeting others with similar interests as me as well as different ones so that I can understand different perspectives on things because I am very open minded. 


Being an artist can be very mentally draining if you don't do physical exercise. I experience art block and it can be very un-motivating to keep drawing but my solution for that is taking a break and do sports. Martial arts such as Brazilian Jiu-Jitsu and taekwondo teaches me to be patient, have balance, and of course learning self defense. I would play soccer and tennis a lot more when I was younger but I still do it for fun now instead of competitively. 


Learning about different cultures is also one of my hobbies because it involves me in watching shows I like from different countries, for example Anime, k-dramas, J-dramas, C-dramas, and Anime stylized games as well as western stylized so that I can get to know all types of animated series. Learning languages and travelling is one of my favorite things ever because I want to be able to connect with different people across the world and learn their cultures and traditions. I love communicating and making new friends and connections. For now though, I have been leaning to mostly asian cultures and I've been learning Japanese, Chinese (mandarin), and Korean just for the fun of it. 



Languages

Russian
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Japanese
Elementary
Korean
Elementary
Chinese (Mandarin)
Elementary

Software

Procreate

Adobe Photoshop

Adobe Illustrator

Adobe Premiere Pro

Adobe After Effects

Autodesk Maya

Blender

Adobe InDesign

Figma

Google Slides

Interests

  • Anime
  • Gacha / Openworld Videogames
  • Illustration
  • Content Creation
  • Learning new languages
  • Travel
  • Art
  • Creative/entertainment industry
  • 3D/2D Animation
  • Character Design
  • Decorating
  • Maintaining a healthy lifestyle
  • Video blogging / video editing
  • Music


Timeline

Retail Sales Associate Worker

TJ Maxx, TJX Companies
05.2024 - 08.2024

Douglas Country Libraries
08.2022 - 02.2023

Bachelor of Arts - Business of Art And Design

Ringling College of Art And Design

High School Diploma -

STEM School Highlands Ranch
Ana Veselova