Ana V. Garcia
Frederick
Summary
Detail-oriented phlebotomist with expertise in venipuncture and specimen handling. Committed to maintaining accurate patient records and enhancing laboratory efficiency through collaboration and training.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Phlebotomist
Labcorp of America
09.2025 - Current
- Documented patient information accurately in electronic health records to maintain up-to-date records.
- Collaborated with healthcare staff to streamline workflow and enhance overall laboratory efficiency.
- Trained new personnel on phlebotomy techniques and laboratory protocols for consistent practices.
- Participated in quality control measures to ensure compliance with regulatory standards in specimen handling.
Phlebotomist
BioReference Laboratories
03.2025 - 09.2025
- Collected blood samples following established protocols to ensure patient safety and sample integrity.
- Assisted in lab operations by preparing and labeling specimens for accurate testing procedures.
- Maintained cleanliness and organization of work area to adhere to health and safety regulations.
- Communicated effectively with patients to explain procedures and alleviate concerns during sample collection.
Supervisor
The Mansion on O Street
01.1997 - 09.2019
- Supervised daily operations, ensuring adherence to service standards and guest satisfaction.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced efficiency in service delivery.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Resolved guest complaints promptly, fostering a positive experience and repeat visits.
- Conducted performance evaluations, providing feedback to enhance team productivity.
- Managed inventory control, maintaining optimal stock levels for seamless operations.
- Collaborated with management on strategic initiatives to elevate overall service quality.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Phlebotomist
Washington Hospital Center
02.2010 - 03.2016
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained laboratory equipment by performing routine calibrations and troubleshooting minor issues to ensure operational efficiency.
- Educated patients on procedures, addressing concerns to enhance their experience and compliance with testing protocols.
- Processed specimens accurately, adhering to strict guidelines for labeling, storage, and transportation to prevent contamination.
Education
Bachelor of Science - General Subject.
Montgomery College, Takoma Park
Montgomery County, MD06-1998
High School Diploma -
Holy Angel College
Angeles City, Philippines03-1979
Associate of Science - One Semester of College.
Montgomery College
Takoma Park, MD02-1997
High School Diploma -
Holy Angel University
Angeles City, Philippines03-1981
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Oversaw team of 10 phlebotomists in lab processing over 100 samples daily.
- Educated 10 phlebotomy students on venipuncture and capillary puncture techniques.
- Educated 10 phlebotomy students on venipuncture and capillary puncture techniques.
- Won Shining Star Award 2017 Labcorp Of America Laboratory.
- Documented and resolved [Issue] which led to [Results].
- Cut errors in specimen collection 0 % by introducing revised procedures.
- Achieved 0 % error-free rate in 2015 .
- Supervised team of 10 staff members.
- Cut errors in specimen collection 0% by introducing revised procedures.
- Achieved good results by completing 100 % with accuracy and efficiency.
- Achieved Phlebotomy by introducing [] for venepuncture tasks.
- Achieved good through effectively helping with [Task].
Certification
ASCP - American Society of Clinical Pathology 2017.
Timeline
Phlebotomist
Labcorp of America
09.2025 - Current
Phlebotomist
BioReference Laboratories
03.2025 - 09.2025
Phlebotomist
Washington Hospital Center
02.2010 - 03.2016
Supervisor
The Mansion on O Street
01.1997 - 09.2019
Bachelor of Science - General Subject.
Montgomery College, Takoma Park
High School Diploma -
Holy Angel College
Associate of Science - One Semester of College.
Montgomery College
High School Diploma -
Holy Angel University