Directed migration of cloud-based document management system during separation of company into The Nielsen Company and Nielsen Consumer
Performed duties as senior project manager in addition to functional role as document management specialist providing support for over 150+ users in both companies
Continue to perform additional functional roles as technical expert in user adaption for single point access using OKTA, SailPoint and ADFS with current system as well as ServiceNow
Collaborated with SharePoint teams in creating internal SharePoint sites that were vital for MSA, NDA and TPA requests for the contract sales team of over 300 users
Was integral in streamlining processes and provided an effective platform for vital communication between sales and legal departments
Creation of SharePoint sites improved speed of contract execution by over 35%
Lead technical teams for additional migration projects including transition of document management system from eDocs to cloud based system NetDocuments as well as directed user adaptation from Microsoft Office to Google Suite
Implemented new training procedures for remote learning that greatly increased user productivity and proficiency during Covid restrictions.
Assistant Project Manager
Nielsen Media and Nielsen Consumer
01.2013 - 01.2015
Performed as assistant project manager on software evaluation team for contract management systems in North America and Europe
Contract system would support Nielsen enterprise wide for every facet and stage of their contract lifecycle, ranging from creation, enforcement, and discovery as well as all contract-related processes such as renewals, renegotiation, performance monitoring, and analysis.
Document Management Implementation and Support Specialist
Nielsen Media and Nielsen Consumer
01.2009 - 01.2013
Implemented eDocs document management system for entire Nielsen legal department
Performed simple and complex functions using SQL to create necessary reports and security updates to document management database
Assisted infrastructure support team in creating internet access for newly implemented eDocs document management system
Provided detailed instruction guides and recorded training seminars during implementation for user adaptation to eDocs
Improved eDocs integration with MS Office Suite for all users by creating custom macros with Visual Basic.
Technical Consultant and Retail Web Designer
01.2001 - 01.2009
Evaluated Salesforce system for InnerAsia national sales representatives, a home furnishings company
Directed company initial presence on internet
Directed listings driving local customers to showroom for special sales events
Represented brand at national trade shows including largest annual home furnishings convention in High Point, NC
Created smart retail web design and engaging content for numerous retail sites including exclusive New York City boutiques, home furnishings companies, business to business beauty and advanced fashion brands
Instrumental in designing brand logo and website for eBeauty, a business-to-business spa retail site
Designated brand specialist responsible for attending trade shows and selecting hair and cosmetic brands to be offered on website
Created a pop-up spa experience for customers and beauty editors.
Lead Technical Sales Representative
Cole Systems
01.1998 - 01.2001
Provided technical software support and promoted inside sales and software adaptation while at client site
Arranged service by software or hardware vendors to repair or replace defective products
Maintained knowledge of technology innovations and trends in document management.
Implementation Specialist - Document Management
Cole Systems
01.1996 - 01.1998
Created well-designed document management systems for large law firms and corporate legal departments
Collaborated with other staff to research and resolve problems dealing with transition.
Education
Bachelor of Science in Biology -
George Washington University
01.1988
Skills
Agile (Scrum), Traditional, Hybrid methodologies
Data Analysis
SQL Proficiency
Documentation, Training Curriculum and Presentations
Microsoft Office (Excel, Project, PowerPoint, Visio, Word including Visual Basic Programming)
SharePoint, OKTA, SailPoint and ServiceNow
Certification
Project Management Professional Certification (PMP)
EDocs (Open Text) Certification
NetDocuments User Certification
Timeline
Senior Project Manager
Nielsen Media and Nielsen Consumer
01.2015 - Current
Assistant Project Manager
Nielsen Media and Nielsen Consumer
01.2013 - 01.2015
Document Management Implementation and Support Specialist
Nielsen Media and Nielsen Consumer
01.2009 - 01.2013
Technical Consultant and Retail Web Designer
01.2001 - 01.2009
Lead Technical Sales Representative
Cole Systems
01.1998 - 01.2001
Implementation Specialist - Document Management
Cole Systems
01.1996 - 01.1998
Bachelor of Science in Biology -
George Washington University
Project Management Professional Certification (PMP)