Ana Zea
Medford,NY
Summary
Highly organized Medical Administrative Assistant knowledgeable about healthcare processes and administrative requirements. Capable at handling all medical administrative needs for busy Neurosurgery Practice. Qualified to handle insurance documentation, update charts and manage business correspondence. Well-organized and proactive with good judgment and multitasking skills.
Overview
16
16
years of professional experience
Work History
Medical Secretary
Neurological Surgery P.C
Commack, NY
01.2015 - Current
- Scheduling patients for consultations and tests as directed by providers or other care provider(s)
- Processing Pre-certification for all scheduled appointments requiring prior authorization by contacting appropriate insurance provider and gathering and providing appropriate clinical information based on insurance clinical guidelines.
- Offering translation support for patients and doctors - Translating medical terminology, exams, diagnosis's and healthcare related issues for Spanish speakers patients.
- Organizing paperwork such as charts and reports for office and patient needs.
- Maintaining office and medical supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
- Collaborating with Neurosurgeon to prepare and set up rooms with adequate supplies and equipment.
- Processing Doctor's credentialing applications to satisfy all requirements of various Hospitals.
- Maintaining all medical license, certifications and malpractice Insurance for physicians
- Managing master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
Intake Coordinator
Neurological Surgery P.C
Commack, NY
01.2008 - 01.2015
- Coordinated with new and existing patients in gathering and upgrading pertinent personal information
- Ensured incoming and outgoing contacts are managed in timely matter - Scheduled office visits and surgery cases -
- Responsible for assisting office manager as assigned and as needed
Referral Specialist
Great South Bay Family Medical Practice
Babylon, NY
09.2006 - 02.2008
- Provided information and made appropriate referrals, concerning local service providers to patients and organizations who request it - Complete paperwork for referrals as needed - Informed and instructed patients in appropriate utilization of available services - Assisted patients making referred appointments and tracked appointment kept - Resolved pre-certification and case related concerns prior to patient's appointments - Maintained list of specialists and updated contact information
Education
Associate of Applied Science - Applied Science
Katherine Gibbs School
2007
Skills
- Verbal and Written Communication
- Customer Service
- Preparing Treatment Rooms
- Medical terminology
- Insurance Verification
- Dependable and Responsible
- Multitasking Abilities
- Planning and Coordination
Languages
Spanish
Timeline
Medical Secretary
Neurological Surgery P.C
01.2015 - Current
Intake Coordinator
Neurological Surgery P.C
01.2008 - 01.2015
Referral Specialist
Great South Bay Family Medical Practice
09.2006 - 02.2008
Associate of Applied Science - Applied Science
Katherine Gibbs School