Ana Zepeda
San Diego,CA
Summary
Hardworking and passionate student with strong organizational skills eager to secure entry-level Social Work position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Compassionate and driven with dependable work ethic and a passion for helping others. Utilizes variety of resources to identify unique needs and assist vulnerable populations.
Overview
11
11
years of professional experience
Work History
SALES SUPERVISOR
Armani Exchange
San Diego, CA
04.2018 - Current
- Provides exceptional customer service and ensure clients needs are fulfilled
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Making sure to reach personal and store sales goals
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Studying product knowledge to better understand the item's benefits and advantages
SALES ASSOCIATE
Guess Inc.
San Diego, CA
11.2016 - 01.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Student Volunteer
Sherman Heights Community Center
San Diego, CA
08.2012 - 06.2016
- Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
- Ensured the safety of student volunteers by maintaining thorough records of all activities, permissions, and emergency contact information.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Increased student volunteer participation by implementing effective recruitment strategies and outreach programs.
- Enhanced community engagement by organizing and leading outreach events.
Education
Bachelor of Arts - Sociology
San Diego State University
San Diego, CA05.2025
ASSOCIATES DEGREE - SOCIOLOGY
San Diego City College
San Diego, CA05.2023
HIGH SCHOOL DIPLOMA -
Point Loma High School
San Diego, CA01.2016
Skills
- Time Management
- Critical Thinker
- Organization Skills
- Goal setting
- Self-care strategies
- Active listening
- Team collaboration
- Professional boundaries
- Empathy development
- Interpersonal communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
SALES SUPERVISOR
Armani Exchange
04.2018 - Current
SALES ASSOCIATE
Guess Inc.
11.2016 - 01.2018
Student Volunteer
Sherman Heights Community Center
08.2012 - 06.2016
Bachelor of Arts - Sociology
San Diego State University
ASSOCIATES DEGREE - SOCIOLOGY
San Diego City College
HIGH SCHOOL DIPLOMA -
Point Loma High School