Ana Zepeda
San Diego,CA
Summary
Hardworking and passionate student with strong organizational skills eager to secure entry-level Social Work position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Compassionate and driven with dependable work ethic and a passion for helping others. Utilizes variety of resources to identify unique needs and assist vulnerable populations.
Overview
11
11
years of professional experience
Work History
SALES SUPERVISOR
Armani Exchange
04.2018 - Current
- Provides exceptional customer service and ensure clients needs are fulfilled
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Making sure to reach personal and store sales goals
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Studying product knowledge to better understand the item's benefits and advantages
SALES ASSOCIATE
Guess Inc.
11.2016 - 01.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Student Volunteer
Sherman Heights Community Center
08.2012 - 06.2016
- Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
- Ensured the safety of student volunteers by maintaining thorough records of all activities, permissions, and emergency contact information.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Increased student volunteer participation by implementing effective recruitment strategies and outreach programs.
- Enhanced community engagement by organizing and leading outreach events.
Education
Bachelor of Arts - Sociology
San Diego State University
San Diego, CA05.2025
ASSOCIATES DEGREE - SOCIOLOGY
San Diego City College
San Diego, CA05.2023
HIGH SCHOOL DIPLOMA -
Point Loma High School
San Diego, CA01.2016
Skills
- Time Management
- Critical Thinker
- Organization Skills
- Goal setting
- Self-care strategies
- Active listening
- Team collaboration
- Professional boundaries
- Empathy development
- Interpersonal communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
SALES SUPERVISOR
Armani Exchange
04.2018 - Current
SALES ASSOCIATE
Guess Inc.
11.2016 - 01.2018
Student Volunteer
Sherman Heights Community Center
08.2012 - 06.2016
Bachelor of Arts - Sociology
San Diego State University
ASSOCIATES DEGREE - SOCIOLOGY
San Diego City College
HIGH SCHOOL DIPLOMA -
Point Loma High School