Ana Aguilar
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
25
25
years of professional experience
Work History
Retail Sales Associate and Customer Service
Evergreen Goodwill
11.2018 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Cashier
Carl's Jr
02.2018 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Cashier
Los Guerreros Mexican Store
12.2017 - 02.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Elementary School Teacher
Escuela Daniel Delgadillo
09.1998 - 12.2014
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
- Contributed to school-wide initiatives aimed at improving overall student achievement, participating in professional development workshops and collaborating with colleagues on best practices.
- Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
Education
Lisenciatura En Educación Primaria - Elementary School Teaching
Miguel Hidalgo
Jalisco, Mexico07.1998
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Cash Handling
- Time Management
- Retail Sales
- Customer Engagement
- Product Knowledge
- Cash Register Operation
- Fluent in Spanish
Languages
Spanish
Full Professional
Timeline
Retail Sales Associate and Customer Service
Evergreen Goodwill
11.2018 - 07.2023
Cashier
Carl's Jr
02.2018 - 08.2018
Cashier
Los Guerreros Mexican Store
12.2017 - 02.2018
Elementary School Teacher
Escuela Daniel Delgadillo
09.1998 - 12.2014
Lisenciatura En Educación Primaria - Elementary School Teaching
Miguel Hidalgo