AnaAjia Santana
Shelton,CT
Summary
Compassionate professional experienced in supporting older adults, individuals with intellectual disabilities, and pregnant and postpartum mothers. Expertise in client-centered support, breastfeeding education, and resource connection. Committed to advocacy and maternal health, focusing on overcoming challenges faced by individuals and families.
Overview
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Breastfeeding Peer Counselor
WIC
New Britain, CT
03.2022 - Current
- Conducted educational seminars on the benefits of breastfeeding and provided resources to expecting mothers.
- Educated WIC mothers on breastfeeding techniques and infant feeding guidance.
- Provided peer counseling to WIC participants facing breastfeeding challenges.
- Coordinated follow-up calls to provide ongoing breastfeeding support, enhancing client engagement and resources. with WIC clients for breastfeeding support.
- Maintained comprehensive records of client interactions and follow-up activities to ensure effective support.
- Referred mothers to lactation consultants and WIC nutrition staff.
- Developed educational materials tailored to specific audiences regarding the health benefits of breastfeeding.
- Advised mothers on proper techniques for expressing milk via hand expression or pumping devices.
Wic program assistant
WIC
New Britain, CT
12.2023 - 10.2025
- Provided guidance on breastfeeding techniques and support resources available through the WIC Program.
- Conducted nutrition assessments using standardized tools and protocols to determine individualized nutrition plans for participants.
- Prepared reports on program activities for submission to state health agencies, ensuring compliance and transparency.
- Delivered customer service to WIC-eligible participants by addressing inquiries about benefits and eligibility, enhancing participant understanding.
- Monitored participant progress towards established goals through regular follow-up visits and phone calls, supporting achievement of health objectives.
- Assisted in the preparation of reports related to program activities for submission to state health agencies.
Job Coach
Kuhn Employment Opportunities
Meriden, Connecticut
03.2018 - 08.2022
- Coached clients on appropriate workplace behavior and expectations.
- Assisted individuals with vocational goals and job readiness skills.
- Coached clients through supported employment tasks at community job sites.
- Documented client progress and service notes for employment plans.
Lead Direct Support Staff Member
Allied Resources
Wallingford, CT
04.2018 - 04.2022
- Promoted client engagement in community events, enhancing social connections and personal development.
- Coordinated group meetings with staff and clients to collaboratively establish and track personal goals.
- Developed strategies for behavior management that reduced incidents of challenging behaviors.
- Facilitated group meetings between staff members and clients to discuss personal goals or objectives.
- Monitored client health conditions and provided physical assistance when necessary.
- Assisted with the development of life skills such as budgeting, shopping for groceries, cooking meals.
- Created behavior management strategies that effectively minimized challenging behaviors among clients.
- Monitored client health conditions and provided physical assistance.
Education
Associate of Arts - Social Studies Education
Ct State College
Middlesex, CT 09.2021 - 05.2026
Skills
- Breastfeeding counseling
- Lactation support
- Verbal communication
- Case management
- Client advocacy
- Attention to detail
- Problem-solving
- Problem-solving abilities
- Cross-cultural sensitivity
- Verbal communication
- Prevention strategies
- Prevention strategies
Languages
Title: Breastfeeding Peer Counselor
Personal Information
Title: Breastfeeding Peer Counselor
Timeline
Wic program assistant
WIC
12.2023 - 10.2025
Breastfeeding Peer Counselor
WIC
03.2022 - Current
Associate of Arts - Social Studies Education
Ct State College
09.2021 - 05.2026
Lead Direct Support Staff Member
Allied Resources
04.2018 - 04.2022
Job Coach
Kuhn Employment Opportunities
03.2018 - 08.2022