Maria Anglada
Taos
Summary
Experienced with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments. Knowledge of effective communication techniques ensures positive interactions with clients and staff.
Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable. Outgoing, Hardworking, Strong work ethic. Works effectively with cross-functional teams in ensuring operational and service excellence.
Knowledgeable receptionist with robust background in managing front-desk operations and administrative tasks appointment scheduling Demonstrated skills in multitasking and effective communication.
Overview
2027
2027
years of professional experience
Work History
Breastfeeding Peer Counselor
NM WIC
Taos, NM
06.2024 - Current
- Provided evidence-based breastfeeding education to clients, enhancing knowledge and support.
- Assisted mothers in overcoming breastfeeding challenges, fostering confidence and promoting successful feeding practices.
- Demonstrated empathetic listening skills when addressing clients'' concerns or frustrations related to their breastfeeding journey.
- Collaborated with local WIC offices to provide targeted outreach efforts aimed at reaching underserved communities.
Home Health Caregiver
AAA Home Health Care
Taos, NM
09.2023 - 03.2024
- Administered personalized care plans to enhance patient well-being and comfort.
- Assisted clients with daily living activities, promoting independence and dignity.
- Implemented safety measures to ensure a secure environment for clients and staff.
- Developed trust and effective communication.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
Receptionist Administrator
Options Home Health Care
Taos, NM
04.2012 - 10.2018
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Doing home visits to insure client and caregivers were doing great together and efficiently.
Receptionist
Brown & Brown Insurance Agency
Taos, NM
2007 - 2009
- Greeted and assisted clients, ensuring positive first impressions and efficient service delivery.
- Managed multi-line phone system, directing calls to appropriate departments for timely responses.
- Provided support to administrative staff during peak periods, fostering teamwork and collaboration.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Education
High School Diploma -
Taos High School
Taos, NMSkills
- Patience and perseverance
- Collaborative approach
- Confidentiality practices
- Nutrition
- Breastfeeding education
- Problem-solving
- Excellent communication
- Active listening
- Non judgemental attitude
- Reception management
- File organization
- Multi-line phone operation
- Reception area maintenance
- Payment collection
- Mail handling
- Appointment scheduling
Languages
English
Timeline
Breastfeeding Peer Counselor
NM WIC
06.2024 - Current
Home Health Caregiver
AAA Home Health Care
09.2023 - 03.2024
Receptionist Administrator
Options Home Health Care
04.2012 - 10.2018
Receptionist
Brown & Brown Insurance Agency
2007 - 2009
High School Diploma -
Taos High School