Summary
Overview
Work History
Education
Skills
Timeline
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Meyru Yahya

Denver,CO

Summary


Knowledgeable Breastfeeding Peer Counselor committed to empowering mothers through breastfeeding support and education. Proven experience in guiding new mothers, addressing breastfeeding challenges, and delivering tailored advice. Focused on collaboration and achieving positive outcomes, adaptable to changing needs, and reliable team member with strong communication and empathetic skills.

Overview

16
16
years of professional experience

Work History

Breastfeeding Peer Counselor

Denver Health WIC
03.2020 - Current
  • Increased breastfeeding success rates by providing personalized support and guidance to new mothers
  • Provided culturally sensitive care, addressing the unique needs of diverse populations in the service area.
  • Enhanced community health outcomes by educating families on the benefits of breastfeeding for both mother and child.
  • Demonstrated empathetic listening skills when addressing clients'' concerns or frustrations related to their breastfeeding journey.
  • Assisted in developing educational materials for use in counseling sessions and outreach efforts targeting pregnant women and new parents.
  • Promoted a supportive environment by collaborating with healthcare providers, lactation consultants, and other peer counselors in the community.
  • Maintained detailed records of client interactions, ensuring accurate documentation for reporting purposes and continuity of care across appointments.

Sales Associate

Kohl’s Store
07.2008 - Current
  • Built relationships with several regular customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized 30 racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Manage over 1,000 returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Tutor

Community College of Denver
08.2010 - 05.2012
  • Improved and enhanced students’ knowledge of French language
  • Provided homework assistance using specific curriculum and materials.
  • Collaborated with 10 students each semester to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.

Education

Certified Lactation Counselor -

The Academy of Lactation Policy And Practice
South Dennis, MA
03.2023

Certified Nurse Aide -

Red Rocks Community College
Denver, CO
05.2012

Skills

  • Breastfeeding education
  • Cultural Sensitivity
  • Confidentiality Practices
  • Patience and Perseverance
  • Multitasking Abilities
  • Building rapport
  • Collaborative Approach
  • Problem-solving abilities
  • Team Collaboration
  • Adaptability and Flexibility
  • Relationship Building

Timeline

Breastfeeding Peer Counselor

Denver Health WIC
03.2020 - Current

Tutor

Community College of Denver
08.2010 - 05.2012

Sales Associate

Kohl’s Store
07.2008 - Current

Certified Lactation Counselor -

The Academy of Lactation Policy And Practice

Certified Nurse Aide -

Red Rocks Community College

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Meyru Yahya