Patricia Tafoya
Queen Creek,AZ
Summary
Adept at fostering client trust and enhancing wellness, I leveraged confidentiality practices and empathic understanding at WIC and other roles to improve patient support and education. My background includes advancing breastfeeding education, ensuring HIPAA compliance, and driving client-centered outcomes, demonstrating a blend of hard and soft skills critical for healthcare excellence.
Overview
8
8
years of professional experience
Work History
Breastfeeding Peer Counselor
WIC
06.2023 - Current
- Developed strong rapport with clients, fostering trust and open communication during counseling sessions.
- Facilitated workshops for healthcare providers to improve awareness about the importance of breastfeeding support services within their organizations.
- Assisted in developing educational materials for use in counseling sessions and outreach efforts targeting pregnant women and new parents.
- Provided culturally sensitive care, addressing the unique needs of diverse populations in the service area.
- Mentored new peer counselors in their roles, sharing best practices and lessons learned from personal experience.
- Demonstrated empathetic listening skills when addressing clients'' concerns or frustrations related to their breastfeeding journey.
- Participated in ongoing professional development opportunities to stay current with the latest breastfeeding research and recommendations.
Reiki Master
Cosmic Journey Healing
10.2020 - Current
- Established a reputable practice based on integrity, professionalism, and commitment to each client''s wellbeing.
- Strengthened client self-awareness by guiding them through mindfulness practices during sessions.
- Continuously improved own skills through ongoing professional development and training in advanced Reiki techniques.
- Assessed clients'' energy levels before and after each session, adjusting treatments accordingly for maximum benefit.
- Provided comprehensive Reiki sessions, focusing on emotional and physical healing for optimal results.
- Incorporated various modalities such as crystals, essential oils, or sound therapy into sessions when appropriate to enhance healing effects.
- Collaborated with other holistic professionals to provide integrated care for clients seeking complementary therapies.
- Maintained client confidentiality to protect patient privacy.
- Supported clients in developing coping skills to help patients manage life challenges and difficulties.
Medical Records Clerk
South Denver OBGYN
06.2016 - 09.2022
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
Education
Associate of Applied Science - Integrative Health
Red Rocks Community College
Denver, CO05.2026
CNA Certified - CNA
South Denver School of Nursing
Centennial, CO03.2019
Skills
- Patience and Perseverance
- Confidentiality Practices
- Collaborative Approach
- Building rapport
- Cultural Sensitivity
- Nutrition knowledge
- Breastfeeding education
- Client-centered approach
- Empathic understanding
- HIPAA Compliance
- Customer Service
- Data Entry
Additional Information
Completed 14.50 hours of Continuing Education for Perinatal Mood Disorders through Postpartum Support International
Timeline
Breastfeeding Peer Counselor
WIC
06.2023 - Current
Reiki Master
Cosmic Journey Healing
10.2020 - Current
Medical Records Clerk
South Denver OBGYN
06.2016 - 09.2022
Associate of Applied Science - Integrative Health
Red Rocks Community College
CNA Certified - CNA
South Denver School of Nursing
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