Highly motivated and compassionate professional with a strong healthcare and customer service foundation, seeking a role where I can leverage my bilingual communication skills (Portuguese & Spanish), patient-centered approach, and meticulous attention to detail. Proven ability to build rapport with patients, manage sensitive information, and contribute to a positive and efficient healthcare environment. I am eager to apply my medical terminology and documentation knowledge to support quality patient care.
Hi, I’m
Ana Beatriz Nunes Magalhaes
Kyle,TX
Summary
Overview
8
years of professional experience
1
Certification
Work History
TaskUs
Content Moderator
12.2024 - Current
Job overview
- Conduct content review and evaluation while maintaining confidentiality and data security
- Demonstrate critical thinking and decision-making abilities in problem resolution and customer service orientation
- Engage in timely communication with users to enhance satisfaction and address concerns
Homeaglow
House Cleaner
05.2023 - Current
Job overview
- Developed strong relationships with clients through effective communication and a customer-centric approach
- Flexibly adapted to client needs and requests to ensure satisfaction
Amazon
FC Associate- Seasonal
10.2024 - 01.2025
Job overview
- Emphasized attention to detail and quality assurance in order packing and product handling processes
Lily the Clean Queen
House Cleaning Supervisor
09.2020 - 03.2023
Job overview
- Collaborated with clients to understand and meet their cleaning needs, providing personalized services
- Implemented quality control measures to enhance service delivery and client satisfaction
Clinica da Familia Gerson Bergher
Health Agent
12.2016 - 08.2020
Job overview
- Served as a connection between clients, families, and healthcare professionals to ensure coordinated and comprehensive patient care
- Maintained accurate patient documentation, including medication administration records and progress notes
- Delivered compassionate care to elderly clients and children, prioritizing their safety and well-being
- Utilized problem-solving skills to address patient inquiries and resolve issues efficiently
Education
BYU
Applied Health
12.2026
University Overview
Expected Completion: December 2026
CENSF
High School Diploma
12.2007
University Overview
Completion Date: December 2007
Skills
- Customer Service
- Patient Care
- Health Documentation
- Cleaning
- Empathy
- Meal preparation
- Patient assistance
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Content Moderator
TaskUs
12.2024 - Current
FC Associate- Seasonal
Amazon
10.2024 - 01.2025
House Cleaner
Homeaglow
05.2023 - Current
House Cleaning Supervisor
Lily the Clean Queen
09.2020 - 03.2023
Health Agent
Clinica da Familia Gerson Bergher
12.2016 - 08.2020
CENSF
High School Diploma
BYU
Applied Health
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