Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Anabel Alvarez

Miami,FL

Summary

Dynamic and dedicated professional with a clean driving record and strong customer service skills, honed at OneHealth. Proven ability to enhance customer satisfaction through timely deliveries and effective problem-solving. Committed to maintaining high standards of cleanliness and safety, ensuring a positive experience for clients and colleagues alike.

Professional food service worker with hands-on experience in deli operations, including food preparation, customer service, and inventory management. Known for strong focus on teamwork and achieving results, reliable with flexibility to adapt to changing needs. Skilled in slicing meats and cheeses, maintaining cleanliness, and providing exceptional customer interactions. Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction.


Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Deli Clerk

Winn Dixie Supermarket

Driver

OneHealth
02.2023 - 07.2025
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

Driver

Century Medical Center of South Dade, LLC
10.2021 - 11.2023
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.

Driver

Transportation America
06.2015 - 06.2020
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.

Gas Station Cashier

Marathon Gas Station
01.2013 - 02.2014
  • Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
  • Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
  • Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
  • Ensured accurate cash handling and register operations for secure financial transactions.
  • Promoted loyalty programs and special offers to increase sales revenue and enhance customer relationships.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Handled customer inquiries and complaints professionally, addressing concerns promptly to uphold excellent service standards.
  • Managed inventory levels, stocking shelves, and ordering products to maintain adequate supplies for consumer needs.
  • Processed various forms of payment accurately, reducing discrepancies in financial records.
  • Processed various forms of payment for gas, merchandise and lottery tickets.
  • Answered phone calls and returned voicemails.
  • Streamlined checkout process by efficiently scanning items and bagging groceries according to customers'' requests.

Food and Beverage Attendant

Flying Foods Group
05.2005 - 01.2012
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.

Education

GED -

Primer Congreso
Havana, Cuba
04-1990

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Time management
  • Valid Driver's license
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Safety protocols adherence
  • POS system proficiency
  • Complaint handling
  • Stocking and replenishment
  • Semi-Bilingual

Accomplishments

  • Resolved product issue through consumer testing.


Certification

  • Certified Driver, One Health
  • Certified Driver, Transportation America

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Driver

OneHealth
02.2023 - 07.2025

Driver

Century Medical Center of South Dade, LLC
10.2021 - 11.2023

Driver

Transportation America
06.2015 - 06.2020

Gas Station Cashier

Marathon Gas Station
01.2013 - 02.2014

Food and Beverage Attendant

Flying Foods Group
05.2005 - 01.2012

Deli Clerk

Winn Dixie Supermarket

GED -

Primer Congreso

Similar Profiles

CREATE PROFILE