Anabel Cervantes
Fort Wayne,IN
Summary
Organized professional with experience in patient care and skilled in client communication. Strong ability to maintain standards and dedicated to withstanding an efficient work environment. Knowledgeable in medical terminology with a passion to expand their knowledge in healthcare.
Overview
2
2
years of professional experience
Work History
Retail Team Leader
Fort Wayne Zoo
Fort Wayne, IN
01.2026 - Current
- Oversaw daily operations of retail areas at the zoo.
- Trained team members on customer service and sales techniques.
- Resolved customer complaints in a professional manner.
- Ensured cleanliness and organization of retail spaces at all times.
Retail Sales Associate
Fort Wayne Zoo
Fort Wayne, IN
04.2024 - 01.2026
- Processed customer transactions efficiently and accurately at cash register.
- Processed cash, credit, and digital payments securely, minimizing errors and ensuring customer satisfaction.
- Worked with team members to coordinate store operations and improve overall customer service.
- Ensured cleanliness and organization of sales floor and product displays to enhance customer shopping experience.
Restaurant Hostess
Logan's Roadhouse
Fort Wayne, IN
01.2025 - 06.2025
- Greeted and welcomed guests upon arrival, fostering a welcoming environment.
- Managed reservation system, optimizing seating arrangements for minimal wait times.
- Coordinated with servers and kitchen staff for timely guest service.
- Monitored dining area for cleanliness and organization, enhancing overall guest experience.
Ultrasound Intern
Parkview Hospital
Fort Wayne, IN
01.2025 - 05.2025
- Shadowed ultrasound technicians to gain insights into diverse sonography techniques and practices.
- Attended educational sessions to enhance understanding of ultrasound technology.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Supported healthcare staff by organizing medical supplies and equipment.
WIC Intern
Neighborhood Health Clinics
Fort Wayne, IN
08.2024 - 01.2025
- Assisted in managing appointment scheduling using electronic health record systems.
- Shadowed experienced staff to gain insight into multiple healthcare fields within the clinic.
- Gained insight into the daily operations of a clinic environment.
- Observed nutritionists, nurses, and other healthcare professionals within clinical setting.
Education
Bachelor of Science - Nursing
Indiana University
IN05-2030
Skills
- Customer service
- Cash handling
- Team collaboration
- Organizational skills
- Medical documentation
- Healthcare teamwork
- Patient care
- HIPAA compliance
Timeline
Retail Team Leader
Fort Wayne Zoo
01.2026 - Current
Restaurant Hostess
Logan's Roadhouse
01.2025 - 06.2025
Ultrasound Intern
Parkview Hospital
01.2025 - 05.2025
WIC Intern
Neighborhood Health Clinics
08.2024 - 01.2025
Retail Sales Associate
Fort Wayne Zoo
04.2024 - 01.2026
Bachelor of Science - Nursing
Indiana University