Anabel Cortez Mora
Miami,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
Work History
POS Scan Coordinator
Milam's Market
05.2020 - Current
- Enhanced inventory accuracy by conducting regular audits and maintaining up-to-date records.
- Reduced discrepancies in product information by diligently updating and verifying data in the system.
- Collaborated with store management to resolve pricing issues, ensuring customer satisfaction and loyalty.
- Coordinated price changes, effectively managing multiple deadlines and priorities during promotional periods.
- Maintained strong communication with vendors to address any discrepancies or issues in a timely manner.
Bartender/Server
Anthony’s Coal Fired Pizza
12.2019 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Assistant Manager
Portofino Coal Fired Pizza
08.2010 - 11.2019
- Direct staff in daily work assignments to maximize productivity.
- Efficiently resolve problems or concerns to the satisfaction of all involved parties.
- Optimize profits by controlling food, beverage, liquor and labor costs.
- Verify details of transactions, including funds received and total account balances.
- Process food and liquor invoices.
- In charge of all personnel scheduling and new hire packages for Human Resources.
Education
High School Diploma -
U.S. International Christian Academy
Miami, FL06.2010
Skills
- Goal Setting
- Customer Service
- Conflict Resolution
- Multitasking
- Attention to Detail
- Bilingual
Languages
English
Spanish
Timeline
POS Scan Coordinator
Milam's Market
05.2020 - Current
Bartender/Server
Anthony’s Coal Fired Pizza
12.2019 - Current
Assistant Manager
Portofino Coal Fired Pizza
08.2010 - 11.2019
High School Diploma -
U.S. International Christian Academy
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