Anabel Herrera
Long Beach,CA
Summary
20 years of outstanding customer service, great attitude, love helping others and being at service. I dedicate myself to resolving challenges to retain customers and improve retention. I uphold a high level of interpersonal skills, provide excellent customer service, and have a wonderful phone personality to interact effectively with staff, customers, and clients. I can start as soon as possible, I’m coachable and always willing to learn. I also provided my LinkedIn profile, please click on the link above to see my full work qualifications. Thank you for your consideration and hope to hear from you soon.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Sparks
01.2023 - 01.2026
- Serving customers with exceptional customer service and attending to their needs. My work ethics is built on serving my customers with honesty, integrity, and respect. My work duties are phone calls, communicating with them, completing orders, face to face interaction with customers, deliveries, and resolving any issues them may have. Treating customers as they are Family and not just a number.
- Point of Contact: 1-855-743-0457
Personal Care Assistant
In-Home Support Service
02.2017 - 11.2020
- Personal Care Aide, supported elderly stoke patient with difficulties completing daily basic tasks Main duties include administering medications, help complete personal care tasks like bathing, dressing, help getting up and sitting down, help with restroom, grooming, prep meal, transporting clients to and from appointments. G-Tube and 24 Hour Care experience.
- Supervisor: Ghulam Ahmad (888) 822-9622
Sales Representative / Office Assistant
F & R Cycle
08.2016 - 07.2017
- Sales, assist sales transactions with Vendors, dealt with high volume amount of cash and data entry. Accurately handling cash, checks, debt transaction. Follow up with Vendors, receive and mail out newsletters, excellent customer service in a fast past environment. Compose e-mails, create spreadsheets, manage database, Microsoft Word and Microsoft Excel knowledge, answers calls, place purchase orders, update purchase orders, wholesale, help promote on social media and great administrative skills.
- Supervisor: Maan (562) 630-3213
Education
Fashion Merchandise
Long Beach City College
Long Beach, CA01-2010
Business
Cypress Community College
Cypress, CA01-2009
undefined
Paramount High School
Paramount, CA01-2002
Skills
- Accurate keyboard work within personal computer environment
- Knowledgeable with Microsoft Word, Microsoft Excel, filing, and providing excellent member service
- Comfortable dealing with experience customers and creating content for the business
- Able to proofread documents with focus on word definitions, spelling, structure, and grammar
Timeline
Customer Service Associate
Sparks
01.2023 - 01.2026
Personal Care Assistant
In-Home Support Service
02.2017 - 11.2020
Sales Representative / Office Assistant
F & R Cycle
08.2016 - 07.2017
undefined
Paramount High School
Business
Cypress Community College
Fashion Merchandise
Long Beach City College
SUMMARY OF QUALIFICATIONS:
- Articulate, friendly and very effective working with people of different backgrounds and temperaments.
- Outstanding Diplomacy that consistently produces win-win results for customers and for the company.
- Produce quality work even when under extreme time, pressure, and deadlines.
COMMUNICATION AND PEOPLE SKILLS
- Consistently maintain a positive attitude and enjoy helping people.
- Accurately record, remember, and verbally communicate very detailed information.
- Exceptional command of the English language as well as Spanish, with especially strong written and transcription skills.