ANABEL LOPEZ
Jacksonville,Florida
Summary
Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
Urban Outfitters
02.2024 - Current
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Crew Member
Firehouse Subs
05.2024 - 08.2024
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Stocked shelves to organize aisles in assigned department.
Shift lead
Jersey Mike’s
10.2021 - 01.2024
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Highschool diploma -
Sandalwood High School
Jacksonville, FL05.2023
AA degree -
Florida State College At Jacksonville
Jacksonville, FL05.2023
Skills
- Proficient in Word, PowerPoint, Adobe
- Great time management
- Patient
- Quick learner
- Organized
- Ability to multi-task
- Great communication skills
- Order Processing
- Order Management
- Customer Service
Leadershipactivitiesachievements
Shift lead at Jersey Mike’s
Timeline
Crew Member
Firehouse Subs
05.2024 - 08.2024
Sales Associate
Urban Outfitters
02.2024 - Current
Shift lead
Jersey Mike’s
10.2021 - 01.2024
Highschool diploma -
Sandalwood High School
AA degree -
Florida State College At Jacksonville
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