Anabel Medina
Fort Worth,TX
Summary
Customer service representative with over 10 years of experience resolving complex customer inquiries and accurate money-handling to an established. Passionate about building customer relationships. Seeking to obtain a position in which I can utilize my skills and experience with a stable company with opportunity for growth.
Overview
11
11
years of professional experience
Work History
Leasing Consultant
The Morgan Apartments/ Westmount at River Park
07.2021 - 04.2024
- Westmount at Riverpark- Fort Worth TX May 2024-Dec 2024
- Conducted tours, complete guest card, answer questions and highlighted selling features and benefits of the property.
- Assist with interacting professionally with the vendors and staff
- Maintain good resident/manager relations by utilizing professional communication at all times.
- Collected applications, admin, deposit and kept accurate record
- Processed, verified applications in a timely manner and coordinate move-ins
- Kept up with work orders and followed up with residents
- Assist in developing marketing plans and internet adds
- Assisted the assistant manager with daily operations including rent collection, delinquency tracking, and financial reporting.
- Supported lease administration by preparing renewal offers, processing applications, and ensuring compliance with community policies. community
- Pre-qualified and followed up with prospective tenants .
Customer Service Representative
Don Davis Auto Group
01.2013 - 03.2020
- Opening duties including safe access for cash access for registers and accounting
- Verifying cash, checks, and credit cards before depositing money
- Assisting 50+ daily customers with check-out cash, checks and credit cards, answering any outstanding questions or concerns
- Collaborating with 2 other cashiers, helping other teammates during busy times
- Answered inbound and outbound calls.
- Filing and maintain customers files
- Completed employment verification for new hire
- Training and assisting new hires.
Education
GED -
Wesley Center
Fort Worth, TX01-1999
Skills
- Problem-Solving
- Accountable
- Time management
- Customers Service
- Bilingual-Spanish
- Adaptability
- On-site
- Billing Administration
- Fast Learner
Timeline
Leasing Consultant
The Morgan Apartments/ Westmount at River Park
07.2021 - 04.2024
Customer Service Representative
Don Davis Auto Group
01.2013 - 03.2020
GED -
Wesley Center
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