Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Anabela Da Cunha

Naples,FL

Summary

Dedicated & Reliable with an exceptional work ethic

and outstanding customer service skills.

Overview

36
36
years of professional experience

Work History

Sales Associate

Z Gallerie
09.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Michael Kors
Naples, FL
09.2019 - 09.2020
  • Organized & maintained store visual appeal, engage customers and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers complete purchases, locate items and join reward programs.

Member Services/Medical Claims Supervisor

HGL Funds Local 472
, NJ
08.1987 - 05.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.

Education

High School Diploma -

East Side High School
NJ

Skills

  • Teamwork and Collaboration
  • Sales and Promotions
  • Merchandising and Display
  • Engaging with Diverse Customers
  • Strong Communication and Interpersonal Skills

LANGUAGES

Portuguese & Spanish

Timeline

Sales Associate

Z Gallerie
09.2022 - 05.2023

Sales Associate

Michael Kors
09.2019 - 09.2020

Member Services/Medical Claims Supervisor

HGL Funds Local 472
08.1987 - 05.2017

High School Diploma -

East Side High School

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Anabela Da Cunha