Anabela Da Cunha
Naples,FL
Summary
Dedicated & Reliable with an exceptional work ethic
and outstanding customer service skills.
Overview
36
36
years of professional experience
Work History
Sales Associate
Z Gallerie
Naples
09.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Michael Kors
Naples, FL
09.2019 - 09.2020
- Organized & maintained store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers complete purchases, locate items and join reward programs.
Member Services/Medical Claims Supervisor
HGL Funds Local 472
Jersey
08.1987 - 05.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
Education
High School Diploma -
East Side High School
NJSkills
- Teamwork and Collaboration
- Sales and Promotions
- Merchandising and Display
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
LANGUAGES
Portuguese & Spanish
Timeline
Sales Associate
Z Gallerie
09.2022 - 05.2023
Sales Associate
Michael Kors
09.2019 - 09.2020
Member Services/Medical Claims Supervisor
HGL Funds Local 472
08.1987 - 05.2017
High School Diploma -
East Side High School