Anabela Moreno
Queens,NY
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
2
2
years of professional experience
Work History
Bartender
Katch Astoria
05.2023 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased sales by 10%.
Hostess
Katch Astoria
06.2023 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed over 50 customer calls per day
- Increased sales by 10%
Secretary
Lobo Salon
05.2021 - 09.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed over 50 customer calls per day.
- Increased sales by 10%.
Education
BBA - Business
St.John's University
Jamaica, NY05.2027
High School Diploma -
St.John's Prepatory HighSchool
Astoria, NY05.2023
Skills
- Trilingual
- Guest Satisfaction
- Responsible Alcohol Service
- Patron Rapport
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Hostess
Katch Astoria
06.2023 - 08.2023
Bartender
Katch Astoria
05.2023 - 09.2023
Secretary
Lobo Salon
05.2021 - 09.2023
BBA - Business
St.John's University
High School Diploma -
St.John's Prepatory HighSchool