Summary
Overview
Work History
Education
Skills
References
Timeline
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Anabell Cook

Carson City,Nevada

Summary

Dynamic professional with experience as a Tax Examiner at the State of Nevada, excelling in tax compliance and customer service. Proven ability to guide taxpayers through complex forms while demonstrating exceptional attention to detail and problem-solving skills. Committed to ensuring clarity and satisfaction in every interaction.

Overview

7
7
years of professional experience

Work History

Tax Examiner

State Of Nevada
Carson City, NV
09.2024 - Current
  • Guided taxpayers in comprehending obligations associated with tax filing.
  • Discussed and explained various tax forms with taxpayers.
  • Completed day-to-day duties accurately and efficiently.
  • Identified the needs of the taxpayer promptly and efficiently.
  • Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
  • Assisted taxpayers with navigating the state website to locate desired information.

Referral Coordinator

Swift Institute
Carson City, NV
08.2021 - 09.2024
  • Ensured compliance with HIPAA regulations when handling patient information.
  • Collaborated with internal departments to ensure smooth transitions for referred patients.
  • Performed data entry related to referrals into electronic health record systems.
  • Communicated regularly with patients regarding their care plans following a referral.

Assistant Manager

Taco Bell
Carson City, Nevada
08.2018 - 07.2021
  • Created reports on sales trends, inventory levels, and financial data.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, andassigning duties.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Education

High School Diploma -

Carson High School
Carson City, NV
06-2020

Skills

  • Attention to detail
  • Tax form guidance
  • Customer service
  • Problem solving
  • Verbal and written communication
  • Tax compliance

References

References available upon request.

Timeline

Tax Examiner

State Of Nevada
09.2024 - Current

Referral Coordinator

Swift Institute
08.2021 - 09.2024

Assistant Manager

Taco Bell
08.2018 - 07.2021

High School Diploma -

Carson High School